Quality Operations Manager

Placements24; Queenstown; Hybrid; NZD 90,000 - 130,000; Full time

Benefits offered by this job

Annual bonus

Health insurance

Retirement plan

Professional development

Supportive work environment

Job summary

Placements24 in Queenstown, New Zealand, seeks a meticulous Quality Operations Manager to lead quality assurance across operations. You will develop and implement the Quality Management System (QMS), drive continuous improvement, and ensure compliance with industry standards.

The ideal candidate has a strong background in quality management, extensive analytical abilities, and a proven track record of leading teams, audits, and CAPA processes to uphold operational excellence.

Qualifications

• Bachelor's degree in Engineering, Science, Business, or a related field.
• Minimum of 7 years of experience in quality management, with significant operations exposure.
• Proven experience in developing and implementing QMS (e.g., ISO 9001).
• Strong knowledge of quality control methodologies, SPC, and lean manufacturing principles.
• Excellent analytical, problem-solving, and leadership skills.
• Experience with quality auditing and regulatory compliance.

Responsibilities

• Develop, implement, and manage the company's Quality Management System (QMS).
• Establish quality control standards and procedures for all operational processes.
• Conduct regular internal audits and inspections to ensure compliance and identify areas for improvement.
• Lead and mentor the quality assurance team, fostering a culture of quality throughout the organization.
• Analyze quality data and performance metrics to drive continuous improvement initiatives.
• Manage customer feedback related to quality and implement corrective and preventive actions (CAPA).

Skills

Quality management

Analytical skills

Leadership

Continuous improvement

Auditing

CAPA

SPC

Lean manufacturing

Regulatory compliance

Education

Bachelor's degree in Engineering/Science/Business

Job description

About the Role

Our client is looking for a meticulous and experienced Quality Operations Manager to lead their quality assurance and control initiatives in Queenstown . This role is crucial for establishing and maintaining high standards of product or service quality across all operational processes. You will be responsible for developing and implementing quality management systems, driving continuous improvement, and ensuring compliance with industry standards. The ideal candidate will possess a strong background in quality management, excellent analytical skills, and a commitment to operational excellence.

Key Responsibilities

• Develop, implement, and manage the company's Quality Management System (QMS).


• Establish quality control standards and procedures for all operational processes.


• Conduct regular internal audits and inspections to ensure compliance and identify areas for improvement.


• Lead and mentor the quality assurance team, fostering a culture of quality throughout the organization.


• Analyze quality data and performance metrics to drive continuous improvement initiatives.


• Manage customer feedback related to quality and implement corrective and preventive actions (CAPA).

Requirements

• Bachelor's degree in Engineering, Science, Business, or a related field.


• Minimum of 7 years of experience in quality management , with significant experience in operations.


• Proven experience in developing and implementing QMS (e.g., ISO 9001).


• Strong knowledge of quality control methodologies , statistical process control (SPC), and lean manufacturing principles.


• Excellent analytical, problem-solving, and leadership skills.


• Experience with quality auditing and regulatory compliance.

Benefits

• Attractive salary package with annual performance bonus.


• Comprehensive health, dental, and vision insurance.


• Retirement plan with company contributions.


• Generous opportunities for professional development and quality certifications.


• A supportive work environment focused on continuous improvement.