Psychology Centre Director: Strategy, Training & Impact

The University Of Waikato; Auckland; On-site; NZD 60,000 - 75,000; Full time

Job summary

Shree Bhavani Holdings Limited is seeking a Retail Store Manager in Hamilton to lead daily operations and optimize sales while delivering exceptional customer service. The role emphasizes multitasking, strong communication, and elite leadership under pressure.

You will plan store activities, supervise staff, manage stock, and ensure health, safety, and regulatory compliance to maximize profitability and customer satisfaction.

Qualifications

• 2+ years of relevant retail/business management experience or a related qualification.
• Guaranteed minimum 30 hours per week.
• Strong communication and leadership abilities.

Responsibilities

• Plan and coordinate daily store operations.
• Develop and implement sales strategies to hit targets.
• Cash handling and POS operation.
• Deliver excellent customer service and handle inquiries.
• Train and motivate staff to maintain high performance.
• Manage stock, inventories, and supplier orders.
• Ensure health, safety and regulatory compliance.
• Create staff rosters and manage scheduling.
• Prepare financial reports and monitor budgets.

Skills

Sales skills

Communication

Leadership

Customer service

Education

Retail/business management qualification

Job description

Join Shree Bhavani Holdings Limited as our Retail Store Manager in Hamilton! You will lead customer interactions, drive sales, and maximize profitability while ensuring an exceptional shopping experience. We are looking for a multitasking pro with elite communication skills who thrives under pressure.

Job Requirements:

• At least 02 years of relevant work experience or a tertiary qualification in retail/business management studies.
• Minimum 30 hours guaranteed per week

Key tasks and responsibilities will include but not limited to:

• Plan and coordinate the overall operations of the store, ensuring smooth day-to-day functioning.
• Develop and implement sales strategies to meet store revenue and profitability targets.
• Cash handling and operating the cash register
• Deliver exceptional customer service and handle customer inquiries, feedback, or complaints professionally.
• Supervise, train, and motivate staff, fostering a positive and productive work environment.
• Conduct local advertising for the store, including running weekly specials.
• Manage budgets, ensuring financial goals are achieved, and prepare financial reports as needed.
• Ensuring that staff conduct themselves according to the company standards and policy
• Always maintaining a clean and hygiene work environment at all times
• Communicate with customers to receive feedback and manage complaints.
• Implementation of store initiatives.
• Manage stock levels, including ordering, receiving, and inventory control to minimize wastage and maintain availability.
• Creating staff rosters and making sure that the store has the required number of staff for smooth and efficient running of the store at all times
• Perform administrative duties as required by the owner
• Manage the store’s product mix, ensuring a variety that aligns with customer demand and maximizes sales opportunities.
• Monitor Opening and closing the store on time as required
• Ensure compliance with health, safety, and regulatory requirements within the retail environment.

Skills & Attributes:

• Reliability and Professionalism
• Sales and Commercial Awareness
• Compliance and Health & Safety Awareness

Hours: Minimum 30 hours per week