Retail Store Manager: Strategy, Training & Customer Impact

The University Of Waikato; Auckland; On-site; NZD 60,000 - 75,000; Full time

Job summary

Shree Bhavani Holdings Limited is seeking a Retail Store Manager in Hamilton to lead daily operations and optimize sales while delivering exceptional customer service. The role emphasizes multitasking, strong communication, and elite leadership under pressure.

You will plan store activities, supervise staff, manage stock, and ensure health, safety, and regulatory compliance to maximize profitability and customer satisfaction.

Qualifications

• 2+ years of relevant retail/business management experience or a related qualification.
• Guaranteed minimum 30 hours per week.
• Strong communication and leadership abilities.

Responsibilities

• Plan and coordinate daily store operations.
• Develop and implement sales strategies to hit targets.
• Cash handling and POS operation.
• Deliver excellent customer service and handle inquiries.
• Train and motivate staff to maintain high performance.
• Manage stock, inventories, and supplier orders.
• Ensure health, safety and regulatory compliance.
• Create staff rosters and manage scheduling.
• Prepare financial reports and monitor budgets.

Skills

Sales skills

Communication

Leadership

Customer service

Education

Retail/business management qualification

Job description

Shree Bhavani Holdings Limited is seeking a Retail Store Manager in Hamilton to lead daily operations and optimize sales while delivering exceptional customer service. The role emphasizes multitasking, strong communication, and elite leadership under pressure.

You will plan store activities, supervise staff, manage stock, and ensure health, safety, and regulatory compliance to maximize profitability and customer satisfaction.