Property Assistant & Admin Full-time

Relax it's Done; Queenstown; On-site; NZD 52,000 - 68,000; Full time

Benefits offered by this job

Vehicle provided for work-related旅行

Small-team environment

Work across Queenstown properties

Team outings

Job summary

Relax it's Done is a boutique short-term accommodation and private property management company based in Queenstown. We manage a diverse portfolio of high-quality holiday homes and private residences, delivering hands-on, personalised service to both property owners and guests.

We seek a versatile, practical and self-motivated person to join our small team. This hands-on role covers property checks, guest support, cleaning and coordination across our properties, with a friendly, independent work

Qualifications

• Excellent spoken and written English.
• Outstanding attention to detail.
• Organised with ability to prioritise a changing workload.
• Full, clean New Zealand driver's licence.

Responsibilities

• Carrying out detailed pre‑arrival and post‑departure property checks.
• Quality control to ensure properties are presented to a high standard.
• Coordinating guest arrivals and departures.
• Assisting and communicating with guests throughout their stay.
• Guest reservations, enquiries and general administration.
• Liaising with cleaners, maintenance contractors and other suppliers.
• Hands‑on cleaning, presentation and property preparation when required.
• Identifying and reporting maintenance issues.
• Coordinating day‑to‑day property requirements, supplies and errands.
• Helping resolve guest and property issues quickly and professionally.

Skills

English proficiency

Attention to detail

Organised

Independent worker

Guest communication

Customer service

Physical fitness

Job description

Jora New Zealand will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

Relax it's Done – Queenstown, South Island

Relax it's Done is a boutique short-term accommodation and private property management company based in Queenstown. We manage a diverse portfolio of high-quality holiday homes and private residences, providing a hands‑on, personalised service to both our property owners and guests.

We are looking for a versatile, practical and self‑motivated person to join our small team. This is a varied, hands‑on role where no two days are the same. You'll be out and about across our properties, ensuring homes are beautifully presented, guests are well looked after and everything is running as it should.

We're looking for someone who takes pride in their work, notices the small details and is happy to jump in wherever needed.

About Relax it's Done

Relax it's Done is a boutique short-term accommodation and private property management company based in Queenstown. We manage a diverse portfolio of high-quality holiday homes and private residences, providing a hands‑on, personalised service to both our property owners and guests.

We are looking for a versatile, practical and self‑motivated person to join our small team. This is a varied, hands‑on role where no two days are the same. You'll be out and about across our properties, ensuring homes are beautifully presented, guests are well looked after and everything is running as it should.

We're looking for someone who takes pride in their work, notices the small details and is happy to jump in wherever needed.

Key Responsibilities

• Carrying out detailed pre‑arrival and post‑departure property checks

• Quality control and ensuring properties are presented to a consistently high standard

• Coordinating guest arrivals and departures

• Assisting and communicating with guests throughout their stay

• Guest reservations, enquiries and general administration

• Liaising with cleaners, maintenance contractors and other suppliers

• Hands‑on cleaning, presentation and property preparation when required

• Identifying and reporting maintenance issues

• Coordinating day‑to‑day property requirements, supplies and errands

• Helping resolve guest and property issues quickly and professionally

Hours of Work

• Full‑time position (40hrs)

• Primarily Tuesday to Saturday

• Some public holiday work will be required

• Weekend on‑call phone responsibilities are shared as part of the role

Flexibility is important due to the nature of the accommodation and hospitality industry.

Experience

Previous experience in property management, accommodation, hotels, hospitality or guest services would be highly regarded.

Cleaning or housekeeping experience is an advantage, particularly experience working to high presentation standards.

A full, clean New Zealand driver's licence is required.

About You

The right person will:

• Have excellent spoken and written English

• Have exceptional attention to detail

• Be highly organised and able to prioritise a changing workload

• Be trustworthy, reliable and comfortable working independently

• Have a practical, can‑do attitude and be willing to get stuck in

• Be confident communicating with guests, owners, contractors and the wider team

• Remain calm and solutions‑focused when unexpected issues arise

• Take genuine pride in presenting properties beautifully

• Be physically fit and comfortable with the hands‑on nature of the role

• Currently reside in New Zealand and hold the legal right to work in New Zealand

What We Offer

• A varied role where you're not sitting behind a desk all day

• A friendly, supportive small‑team environment

• The opportunity to work across some beautiful Queenstown properties

• Team outings and social events

• Vehicle provided for work‑related travel during working hours

• A role with plenty of variety, responsibility and independence