Programme Coordinator (Home Personal Care)

Lions Befrienders Service Association (Singapore); Otago; Sur place; NZD 50 000 - 68 000; Plein temps

Résumé du poste

Lions Befrienders Service Association (Singapore) is seeking a Home Personal Care admin lead in Queenstown. You will support programme operations, manage referrals, admissions, invoicing, and ensure documentation and reports are complete and accurate.

You will supervise the daily schedules of healthcare assistants, obtain client feedback, and conduct means-testing for government subsidies, coordinating with partners as needed.

Qualifications

• Minimum 2 years of related experience in eldercare or social service.
• Higher Nitec in Business Administration / Office Management.
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Passionate about working with elderly and eager to learn.
• Good understanding of working with elderly.
• Meticulous, accurate documentation and record-keeping.
• Ability to interact with diverse stakeholders (staff, volunteers, clients).

Responsabilités

• In-charge of Home Personal Care+ and admin duties, including referrals and invoicing.
• Maintain client records and accounting for audits; submit reports on time.
• Oversee daily schedule of Senior Healthcare Assistants/Healthcare Assistants.
• Obtain periodic feedback from clients and caregivers.
• Carry out monthly means-testing checks and subsidy updates.
• Outreach to community partners and e-referrals as needed.
• Undertake other duties assigned by Senior Nurse Manager or Nurse Manager.

Connaissances

Microsoft Word

Microsoft Excel

PowerPoint

Outlook

Formation

Higher Nitec in Business Administration, Office Management related

Description du poste

Overview

Reporting to the Senior Nurse Manager/ Nurse Manager, Home Personal Care Services. This position is required to support the programme operations (but not limited to administrative duties), including, frail and home-bound PNC (Person Needing Care) with home personal care services.

Responsibilities

• In-charge of Home Personal Care+/Home Personal Care administrative duties. It includes admission/discharge of referrals and coordination, documentation, all finance documentation, subvention/claim submissions and subvention/claim reports, monthly invoicing and payments are in order, including programme logistics.
• In-charge of programme services including maintaining records of each clients and accounting records for audit purposes. Ensuring submission of formal reports to respective government agencies and stakeholders are accurate and on time.
• In-charge of the Senior Healthcare Assistants/Healthcare Assistants daily schedule, monitoring the provision of services.
• Obtain periodic feedback from clients/caregivers.
• Carry out monthly means-testing checks on all active clients to ascertain eligibility for Government subsidy and update clients and system accordingly.
• Outreach to community partners within HPC boundary, stakeholders and other agencies to collaborate on services required, including e-referral to AIC if required.
• Undertake any other duties assigned by Senior Nurse Manager or Nurse Manager.

Requirements

• Minimum 2 years of related experience in eldercare/social service or related sector.
• Minimum of a Higher Nitec in Business Administration, Office Management related.
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
• Passionate in working with elderly and willingness to learn.
• Good understanding of working with elderly.
• Meticulous and highly accurate in documentation, record-keeping, and communication.
• Ability to interact with diverse stakeholders (staff, volunteers, next-of-kin and older adults).
• Good communications skills, preferably bilingual with dialects (to communicate with clients that unable to convey in English).

Work location: Queenstown

*1- year contract basis (renewable or convertible to Permanent).