Productivity Analyst

CGR Services; Auckland; On-site; NZD 85,000 - 100,000; Full time

Benefits offered by this job

Professional development

Wellbeing days

Health insurance

Annual health checks

Additional annual leave

Eye testing

Discounts

Job summary

Hamilton City Council is seeking a technically capable Productivity Analyst to join the Digital Services, Information Management team. You will support the Microsoft 365 environment, with a focus on SharePoint Online, to ensure information is well managed, secure and fit for purpose throughout its lifecycle.

In this role you will improve information quality, governance and architecture, enabling enterprise search, knowledge management and future automation.

Qualifications

• 2–3 years' experience in information management, records management, Microsoft 365 administration or SharePoint administration.
• Demonstrated experience with Microsoft 365, SharePoint Online, Teams and OneDrive.
• Strong understanding of information architecture, metadata, governance and lifecycle management.

Responsibilities

• Provide specialist advice on Microsoft 365, SharePoint Online and information management best practices.
• Help staff manage and retrieve information across the digital workplace.
• Support information governance controls: classification, retention and disposal requirements.
• Design, maintain and improve SharePoint Online information architecture and content standards.
• Monitor information practices and identify risks and improvement opportunities.
• Support compliance with privacy, records management and regulatory obligations.
• Promote consistent information management standards and governance frameworks.
• Contribute to adoption, governance and optimization of Microsoft 365 and modern workplace tech.
• Support initiatives to improve information quality, discoverability and accessibility.
• Prepare information environment for automation, enterprise search, knowledge management and AI.

Skills

Information management

Microsoft 365 administration

SharePoint administration

Analytical thinking

Communication

Tools

Microsoft 365

SharePoint Online

Teams

OneDrive

Job description

Job Description

He angituutanga: The opportunity

We're looking for a technically capable and customer-focused Productivity Analyst to join our Digital Services, Information Management team.

This role is responsible for helping Council get the most value from its Microsoft 365 environment, with a particular focus on SharePoint Online. You will provide expert advice and operational support to ensure information is well managed, easy to find, secure, compliant and fit for purpose throughout its lifecycle.

Working across the organisation, you will help staff effectively manage and use information while supporting Council's information governance obligations, modern workplace initiatives and digital transformation objectives. You will play an important role in improving information quality, content governance and information architecture, creating the foundations required for enterprise search, knowledge management and future automation and AI-enabled services.

What You'll Do

• Provide specialist advice and support on Microsoft 365, SharePoint Online and information management best practices.
• Help staff effectively manage, organise, store and retrieve information across Council's digital workplace platforms.
• Support the implementation and ongoing management of information governance controls, including information classification, metadata, retention and disposal requirements.
• Assist with the design, maintenance and improvement of SharePoint Online information architecture, metadata structures and content management standards.
• Monitor information management practices and identify risks, gaps and opportunities for improvement.
• Support compliance with legislative and regulatory obligations, including the Public Records Act, Privacy Act and other information management requirements.
• Promote the consistent application of information management standards, policies and governance frameworks.
• Contribute to the adoption, optimisation and governance of Microsoft 365 and modern workplace technologies.
• Support initiatives that improve information quality, discoverability and accessibility across the organisation.
• Help prepare Council's information environment for automation, enterprise search, knowledge management and AI technologies by improving the quality, structure and governance of information assets.

Qualifications

Oo puumanawa me oo wheako | Your skills and experience

What You'll Bring

• 2-3 years' experience in information management, records management, Microsoft 365 administration, SharePoint administration or a related field.
• Demonstrated experience working with Microsoft 365, particularly SharePoint Online, Teams and OneDrive.
• Strong understanding of SharePoint Online information architecture, metadata, document management and content governance principles.
• Experience managing information within a medium to large organisation.
• Understanding of information governance, records management and information lifecycle management practices.
• Knowledge of legislative and regulatory requirements relating to information management, privacy and recordkeeping.
• Strong analytical and problem-solving skills with the ability to identify issues and implement practical solutions.
• Excellent communication and stakeholder engagement skills.
• Strong attention to detail and commitment to maintaining high-quality information standards.
• Ability to work independently while collaborating effectively across multiple teams.

Desirable

• Experience with Microsoft Purview and information governance capabilities.
• Experience supporting SharePoint Online modernisation, content remediation or migration initiatives.
• Knowledge of the Public Records Act 2005, Privacy Act 2020 and Local Government Official Information and Meetings Act (LGOIMA).
• Experience working within local government or a large, complex organisation.
• Understanding of the information foundations required to support automation, enterprise search, knowledge management and AI technologies.

Additional Information

He aha te wariu o te utu kaimahi? | What’s the salary?

Circa 90k dependent on skills and experience.

Ngaa waahi whakarato painga kei a maatou: What we offer

• Opportunities for professional development.
• Two Wellbeing days per year.
• Free health insurance through Unimed including hospital/surgery grade cover and discounted. membership rates for family members.
• Free annual health checks and flu vaccination.
• Ability to purchase additional annual leave.
• Eye testing/glasses cost reimbursement.
• Discounted purchases from local businesses; gym memberships, cafes, dentists, hairdressers and many more.

Applications close on the: 27 September 2026

Note: We will be shortlisting as we receive applications.

All candidates will be notified of the outcome on their application via email. Short-listed candidates will be required to complete an interview process, reference checks and a criminal check. Further background checking will be required when relevant to the role. View more information about these checks, our commitment to the Privacy act and details for international applicants by clicking here

It is important to us that we support you throughout our selection process (interview and assessments). If you have any access needs during this process, let us know in advance so we can make sure these are met.

As a council, we believe in creating a welcoming environment where everyone feels valued and belongs. We value inclusiveness (Kotahitanga) – we respect and value the unique perspectives, experiences, and talents that everyone brings.

This role is being sourced directly. If/where Hamilton City Council requires the support of a recruitment agency, we will seek this support from our panel of selected agencies. Hamilton City Council will not be responsible for, and will not pay, any commissions, fees or other payments related to unsolicited contact.