Production Technician – New Product Introduction (NPI)

Gallagher Group Limited; Hamilton; On-site; NZD 60,000 - 85,000; Full time

Benefits offered by this job

Ongoing training and career growth

Competitive remuneration and KiwiSaver

Life & Disability Insurance

Staff discounts

Team events and recognition programs

Job summary

Gallagher is seeking an experienced manufacturing professional to join the New Product Introduction (NPI) team in Hamilton, New Zealand. The role focuses on turning innovative product designs into practical, efficient manufacturing processes and trialing them to readiness for production.

You will work with R&D, Engineering and Manufacturing to develop processes, document work instructions, and support successful product transitions into production.

Qualifications

• At least 5 years in manufacturing or production environments.
• Strong understanding of manufacturing processes and assembly operations.
• Experience creating or maintaining work instructions or SOPs.
• Experience delivering training in manufacturing settings.
• Lean manufacturing and continuous improvement knowledge.
• Attention to detail and problem-solving ability.
• Ability to work independently and manage competing priorities.
• Good communication and cross-team collaboration.

Responsibilities

• Develop practical, efficient manufacturing and assembly processes for new products with R&D and Engineering.
• Set up product trials, test and refine processes before full production.
• Identify challenges and opportunities for process improvements and implement solutions.
• Create and maintain production documentation including work instructions and procedures.
• Support introduction of new products into manufacturing and ensure teams have tools and knowledge.
• Provide hands-on training and support to production operators on new processes.
• Champion Lean, quality, and workplace safety in daily activities.
• Collaborate with Production, Planning and Stores for smooth product launches and operations.

Skills

Manufacturing experience

Lean manufacturing

Documentation

Training delivery

Communication

Tools

ERP systems

MS Office

Job description

About Gallagher

At Gallagher, we protect what matters most. From securing some of the world's highest-security environments to helping farmers manage their operations more efficiently, our technology solutions are trusted globally.

Our global headquarters and manufacturing site are based in Hamilton, New Zealand, with a people-first culture that extends across our global operations, reaching over 160 countries, and offering exciting world-class career pathways. Our manufacturing and engineering teams are critical to delivering safe, efficient, and high-quality products and this role plays a key part in that mission.

Bring new products to life. Improve processes. Make an impact.

The Opportunity

Are you an experienced production operator who enjoys problem-solving, improving processes and getting involved in more than just day-to-day manufacturing? This could be your opportunity to take the next step.

We're looking for a motivated and experienced manufacturing professional to join our New Product Introduction (NPI) team, playing an important role in turning innovative product designs into efficient, practical manufacturing processes.

Reporting to the NPI Supervisor, you'll work closely with R&D, Engineering and Manufacturing teams to trial new products, develop assembly processes and ensure everything is ready for a successful transition into production.

This is a hands‑on opportunity to build on your manufacturing experience, contribute to continuous improvement and play a key role in bringing Gallagher's next generation of products to life.

What You'll Do

• Work closely with R&D and Engineering teams to develop practical, efficient manufacturing and assembly processes for new products.

• Set up and conduct product trials, testing and refining processes before products move into full production.

• Identify manufacturing challenges and opportunities for improvement, working collaboratively to implement effective solutions.

• Develop and maintain clear production documentation, including work instructions, assembly procedures and process standards.

• Support the successful introduction of new products into manufacturing, ensuring production teams have the tools, processes and knowledge they need.

• Provide hands‑on training and support to production operators on new and updated processes.

• Champion continuous improvement, Lean Manufacturing principles, quality and workplace safety.

• Collaborate with Production, Planning and Stores teams to support smooth product launches and efficient manufacturing operations.

What You'll Bring

• At least 5 years' experience working in a manufacturing or production environment.

• A strong understanding of manufacturing processes, assembly operations and production environments.

• Experience creating or maintaining technical documentation, work instructions or standard operating procedures.

• Experience delivering or supporting training within a manufacturing environment.

• An understanding of Lean Manufacturing and continuous improvement principles.

• Strong attention to detail, with a practical approach to identifying and solving problems.

• Confidence working independently, taking initiative and managing competing priorities.

• Strong communication skills and the ability to build positive working relationships across different teams.

• Intermediate Microsoft Office skills, with experience using ERP or manufacturing systems being an advantage.

• A positive, adaptable and proactive attitude, with a commitment to safety, quality and teamwork.

What We Offer

• Ongoing training, development and career progression opportunities.

• Competitive remuneration, KiwiSaver contributions, and annual bonus opportunities.

• Life & Disability Insurance.

• Boost App membership and Gallagher staff discounts.

• A supportive team culture with team events, recognition programmes, and opportunities to make a real impact.

If you're an experienced manufacturing professional who enjoys getting hands‑on, solving problems and finding better ways of doing things, this could be your opportunity to play an important role in bringing Gallagher's next generation of products to life.