Product Owner

ACC New Zealand; Wellington; On-site; NZD 118,000 - 166,000; Full time

Benefits offered by this job

9% superannuation contribution

Comprehensive benefits package

Job summary

ACC New Zealand is seeking a permanent Product Owner for Salesforce Marketing Cloud in Wellington. You will own ACC's marketing cloud roadmap and drive customer-focused digital communications that deliver measurable value, partnering with a cross-functional delivery team and Product Manager to align backlog with strategic objectives.

The role requires strong Salesforce Marketing Cloud experience, product leadership, analytics, and Agile delivery skills, with NZ work rights at the time of

Qualifications

• Strong Salesforce Marketing Cloud experience in digital communications.
• Ownership of product vision, roadmap and backlog.
• Analytical skills to support evidence-based decisions.
• Experience working in Agile delivery environments.
• You must have New Zealand work rights at the time of application.

Responsibilities

• Own and shape ACC's Salesforce Marketing Cloud roadmap.
• Deliver customer-focused digital communications that create measurable value.
• Collaborate with cross-functional teams to align priorities with business goals.
• Define backlog and prioritise delivery to improve outcomes.

Skills

Salesforce Marketing Cloud

Product ownership

Agile delivery

Stakeholder engagement

Data analysis

Job description

Jora New Zealand will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

$117,787 - $166,288 a year

Full time

5d ago , from Accident Compensation Corporation (ACC)

• Own and shape ACC's Salesforce Marketing Cloud roadmap
• Deliver customer-focused digital communications that create measurable value.
• Permanent opportunity based in Wellington

ACC is a trusted and high-performing organisation, providing care, supporting recovery and promoting injury prevention, now and into the future.

You can find more about ACC and the work we do at www.acc.co.nz

We're excited to offer a permanent opportunity for a Product Owner, Marketing Cloud, within Customer Connection. In this role, you'll take ownership of ACC's Salesforce Marketing Cloud capability and help shape how ACC communicates with, supports and engages New Zealanders through timely, relevant and effective digital customer communications. Working closely with a cross-functional delivery team and Product Manager, you'll develop, communicate and evolve a clear product vision, strategy and roadmap that delivers value for customers and ACC. You'll define and prioritise the product backlog, ensuring delivery aligns with strategic objectives and improves customer and business outcomes. Through collaboration with technology, privacy, data, operational and business stakeholders, you'll contribute to keeping Kiwis safe at work, at home, and everywhere in between.

You will bring:

• Strong Salesforce Marketing Cloud experience within digital, customer engagement, marketing automation or customer communications environments.
• Demonstrated Product Owner, Project Manager or product leadership experience, including ownership of product vision, roadmap, backlog and delivery outcomes.
• Strong analytical skills with the ability to interpret customer, operational and performance data to support evidence-based decision making.
• Experience working in Agile delivery environments and applying product delivery disciplines in practice.
• Strategic thinking skills, including the ability to align product priorities with organisational goals and customer outcomes.
• Strong relationship management, influencing and stakeholder engagement skills across business, technology, privacy, operational and external teams.
• Sound problem-solving and decision-making capability with the confidence to navigate complex situations.
• A customer-centric mindset and passion for improving experiences and outcomes for New Zealanders.
• You must hold New Zealand work rights at the time of application.
  

At ACC, we embrace the rich tapestry of Aotearoa New Zealand’s cultures and are dedicated to providing equitable opportunities. We know that a diverse and inclusive team helps us meet the needs of our customers, and we encourage applications from individuals of all backgrounds, ethnicity, national origin, gender identity, age, and those with diverse abilities. It's important to us that people are free to be themselves at work. Here are some ways we encourage that:

• Employee networks to support our colleagues from diverse backgrounds.
• The option to explore flexible working that suits your needs and ours.
  

The appointing salary for this role will sit between $117,787 and $166,288 and we offer an additional 9% superannuation contribution. ACC offers a comprehensive benefits package which at present includes an advantageous superannuation scheme with features like no mandatory employee contribution, optional life and income protection insurance, and the flexibility to change to a locked plan at any time, ensuring your financial security now and in retirement.