Product Development Engineer Proactive Quality

Caterpillar Financial Services Corporation

Christchurch

On-site

NZD 110,000 - 150,000

Full time

3 days ago

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Job summary

Caterpillar Inc. in Christchurch, NZ, is seeking a Product Development Engineer - Proactive Quality to join CTCT. You will collaborate with product, project and engineering teams to establish CTQ measures and track quality metrics that influence end-user outcomes.

The role emphasizes data-backed decision making, dashboards, and proactive quality governance across multiple projects, balancing value delivery with long-term product health. Onsite five days a week; visa sponsorship not available.

Qualifications

4 years Engineering degree.
System Integration
Cross functional collaboration
Information Capture: Knowledge of the methods, channels and processes to obtain needed information; ability to identify, capture and document relevant business information in an auditable, organized, understandable and easily retrievable manner.
Decision Making and Critical Thinking: Knowledge of the decision‑making process and associated tools and techniques; ability to accurately analyze situations and reach productive decisions based on informed judgment.
Effective Communications: Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.
Problem Solving: Knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems; ability to apply knowledge of problem solving appropriately to diverse situations.
Conceptual Thinking: Knowledge of thinking and reasoning at a conceptual level; ability to identify the critical ideas and interdependencies among system elements that impact performance.

Responsibilities

Execute the CTCT Proactive Quality Strategy through engagement with product, project and engineering organization.
Lead collaborative efforts with key Product Team stakeholders to define new, or improve existing, Critical to Quality (CTQ) measures.
Work closely with CTCT analytics and engineering SMEs to own the creation, monitoring, and maintenance of quality dashboards, and actively disseminate key findings to relevant stakeholders.
Partner with Verification & Validation (V&V) team members to ensure risk‑based testing strategies adequately evaluate system quality.
Work closely with Product Support and channel partners to lead Supportability Risk Assessment sessions and execute supportability strategy.
Actively participate in cross‑functional project and product reviews by providing quality‑related data, dashboards, and summaries when there are significant impacts or changes to quality measures.
Create standard processes or tools by working with SMEs for efficient project execution.
Concurrent work on multiple project teams and CTCT initiations and facilitate change management as necessary.

Skills

System Integration

Cross functional collaboration

Information Capture

Decision Making

Critical Thinking

Effective Communications

Problem Solving

Conceptual Thinking

Education

4 years Engineering degree

Job description

Career Area:

Manufacturing

Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

Caterpillar Trimble Control Technologies (CTCT) is a joint venture between Caterpillar Inc. and Trimble Inc. This division develops positioning, control and automation products for earthmoving and paving machines in the construction and mining industries, using technologies such as GNSS, optical total stations, lasers and sonics. The products are used in a range of applications where the operator of the machine benefits from having accurate horizontal and vertical guidance.

CTCT currently has a job opening for a Product Development Engineer Proactive Quality. This position will report to the CTCT Proactive Quality Manager. The team works in a dynamic global environment delivering the best in class quality product based on data backed analysis.

The Product Development Engineer – Proactive Quality works collaboratively with project and product teams to evaluate how new or sustaining development efforts impact the end user. This role guides the establishment of Critical to Quality (CTQ) measures in close partnership with Product and Engineering data SMEs, while owning the ongoing operational tracking of those metrics. By assessing whether a project or development effort contributes a net positive, neutral, or negative effect on overarching in-service quality measures, this role helps leadership balance the critical need for continuous value delivery with the mandate to protect long‑term product health and reliability.

Success in this role is reflected in the accuracy, consistency, and clarity of the quality picture provided to decision‑makers. Whether a trade‑off results in a positive, neutral, or intentionally negative impact to product quality, ensuring that project decisions are deliberate, transparently communicated, and consistently tracked demonstrates a pragmatic, value‑add approach to proactive quality.

Key Responsibilities:

Execute the CTCT Proactive Quality Strategy through engagement with product, project and engineering organization.
Lead collaborative efforts with key Product Team stakeholders to define new, or improve existing, Critical to Quality (CTQ) measures.
Work closely with CTCT analytics and engineering SMEs to own the creation, monitoring, and maintenance of quality dashboards, and actively disseminate key findings to relevant stakeholders.
Partner with Verification & Validation (V&V) team members to ensure risk‑based testing strategies adequately evaluate system quality.
Work closely with Product Support and channel partners to lead Supportability Risk Assessment sessions and execute supportability strategy.
Actively participate in cross‑functional project and product reviews by providing quality‑related data, dashboards, and summaries when there are significant impacts or changes to quality measures.
Create standard processes or tools by working with SMEs for efficient project execution.
Concurrent work on multiple project teams and CTCT initiations and facilitate change management as necessary.

What You Have: - This section requires more refinement

4 years Engineering degree.
System Integration
Cross functional collaboration
Information Capture: Knowledge of the methods, channels and processes to obtain needed information; ability to identify, capture and document relevant business information in an auditable, organized, understandable and easily retrievable manner.
Decision Making and Critical Thinking: Knowledge of the decision‑making process and associated tools and techniques; ability to accurately analyze situations and reach productive decisions based on informed judgment.
Effective Communications: Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.
Problem Solving: Knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems; ability to apply knowledge of problem solving appropriately to diverse situations.
Conceptual Thinking: Knowledge of thinking and reasoning at a conceptual level; ability to identify the critical ideas and interdependencies among system elements that impact performance.

Additional Information