Proactive Quality Engineer - Product Development

Caterpillar Financial Services Corporation; Christchurch; On-site; NZD 110,000 - 150,000; Full time

Job summary

Caterpillar Inc. in Christchurch, NZ, is seeking a Product Development Engineer - Proactive Quality to join CTCT. You will collaborate with product, project and engineering teams to establish CTQ measures and track quality metrics that influence end-user outcomes.

The role emphasizes data-backed decision making, dashboards, and proactive quality governance across multiple projects, balancing value delivery with long-term product health. Onsite five days a week; visa sponsorship not available.

Qualifications

• 4 years Engineering degree.
• System Integration
• Cross functional collaboration
• Information Capture: Knowledge of the methods, channels and processes to obtain needed information; ability to identify, capture and document relevant business information in an auditable, organized, understandable and easily retrievable manner.
• Decision Making and Critical Thinking: Knowledge of the decision‑making process and associated tools and techniques; ability to accurately analyze situations and reach productive decisions based on informed judgment.
• Effective Communications: Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.
• Problem Solving: Knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems; ability to apply knowledge of problem solving appropriately to diverse situations.
• Conceptual Thinking: Knowledge of thinking and reasoning at a conceptual level; ability to identify the critical ideas and interdependencies among system elements that impact performance.

Responsibilities

• Execute the CTCT Proactive Quality Strategy through engagement with product, project and engineering organization.
• Lead collaborative efforts with key Product Team stakeholders to define new, or improve existing, Critical to Quality (CTQ) measures.
• Work closely with CTCT analytics and engineering SMEs to own the creation, monitoring, and maintenance of quality dashboards, and actively disseminate key findings to relevant stakeholders.
• Partner with Verification & Validation (V&V) team members to ensure risk‑based testing strategies adequately evaluate system quality.
• Work closely with Product Support and channel partners to lead Supportability Risk Assessment sessions and execute supportability strategy.
• Actively participate in cross‑functional project and product reviews by providing quality‑related data, dashboards, and summaries when there are significant impacts or changes to quality measures.
• Create standard processes or tools by working with SMEs for efficient project execution.
• Concurrent work on multiple project teams and CTCT initiations and facilitate change management as necessary.

Skills

System Integration

Cross functional collaboration

Information Capture

Decision Making

Critical Thinking

Effective Communications

Problem Solving

Conceptual Thinking

Education

4 years Engineering degree

Job description

Caterpillar Inc. in Christchurch, NZ, is seeking a Product Development Engineer - Proactive Quality to join CTCT. You will collaborate with product, project and engineering teams to establish CTQ measures and track quality metrics that influence end-user outcomes.

The role emphasizes data-backed decision making, dashboards, and proactive quality governance across multiple projects, balancing value delivery with long-term product health. Onsite five days a week; visa sponsorship not available.