Processing Centre Leader - Volunteers & Stock Flow

Hospice Mid-Northland; Kerikeri; On-site; NZD 55,000 - 75,000; Full time

Job summary

Hospice Mid-Northland in Kerikeri is seeking a Processing Centre Team Lead to own the day-to-day operations of the Kerikeri Processing Centre. This hands-on leadership role will guide the Inwards Goods Coordinator and Processing Centre volunteers, coordinating donated-stock from receipt to dispatch.

You will plan daily workflows, supervise staff and volunteers, ensure high-quality stock is sorted, stored and moved safely, and maintain safety and risk controls across the Centre.

Qualifications

• Experience leading people in operational or volunteer environments.
• Strong planning and prioritisation skills.
• Ability to supervise staff and coordinate volunteers.

Responsibilities

• Plan and coordinate daily workflow and staffing for the Processing Centre.
• Lead the Inwards Goods Coordinator and volunteers, guiding performance and development.
• Ensure donations are received, sorted, priced, stored and dispatched safely and efficiently.
• Maintain quality standards and assess saleable vs recyclable goods.
• Coordinate stock supply to Hospice shops and respond to retail priorities.
• Oversee donation pickups and vehicle/equipment use.
• Track stock flow, volunteer capacity, safety, and report to Retail Operations Manager.
• Identify system improvements to move goods through the centre smoothly.

Skills

People leadership

Operational management

Volunteer coordination

Planning and prioritisation

Job description

Hospice Mid-Northland in Kerikeri is seeking a Processing Centre Team Lead to own the day-to-day operations of the Kerikeri Processing Centre. This hands-on leadership role will guide the Inwards Goods Coordinator and Processing Centre volunteers, coordinating donated-stock from receipt to dispatch.

You will plan daily workflows, supervise staff and volunteers, ensure high-quality stock is sorted, stored and moved safely, and maintain safety and risk controls across the Centre.