Premium Automotive Workshop Lead

NetYourJob; Hamilton; On-site; NZD 90,000 - 120,000; Full time

Job summary

Duncan & Ebbett in Hamilton is seeking an experienced Workshop Controller to lead the day-to-day operations of a busy workshop for Jaguar Land Rover. You will coordinate workflow, support technicians, ensure warranty compliance and uphold premium service standards.

This is an opportunity for an experienced Workshop Controller, Foreman or Senior Technician to step into a leadership role with a world-class premium brand.

Qualifications

• Previous experience as a Workshop Controller, Foreman or senior automotive workshop leader.
• Strong automotive technical knowledge and understanding of repair processes.
• Experience managing workshop workflow and technician productivity.
• Sound understanding of warranty processes and repair documentation.
• Excellent communication and leadership abilities.
• Commitment to health, safety and continuous improvement.

Responsibilities

• Coordinating daily workshop operations to maximise productivity and efficiency.
• Allocating repair work and monitoring technician workloads.
• Working with Parts to ensure required parts are available for jobs.
• Ensuring repairs meet manufacturer standards and timeframes.
• Managing warranty repair documentation and compliance.
• Monitoring performance against productivity, utilisation and customer satisfaction targets.
• Coaching and developing technicians and apprentices
• Maintaining a safe, organised and professional workshop environment
• Driving continuous improvement across workshop processes and customer service

Skills

Leadership

Automotive technical knowledge

Workshop workflow management

Warranty experience

Communication skills

Health, safety & continuous improve

Job description

Duncan & Ebbett in Hamilton is seeking an experienced Workshop Controller to lead the day-to-day operations of a busy workshop for Jaguar Land Rover. You will coordinate workflow, support technicians, ensure warranty compliance and uphold premium service standards.

This is an opportunity for an experienced Workshop Controller, Foreman or Senior Technician to step into a leadership role with a world-class premium brand.