Practice Manager - Coastal Medical Rooms

T; Paraparaumu; On-site; NZD 90,000 - 120,000; Full time

Job summary

Coastal Medical Rooms in Paraparaumu is seeking a Practice Manager to oversee day-to-day non-clinical operations of a busy General Practice. The role focuses on administration, patient experience, staff development, and policy improvement, with a strong emphasis on equity in health outcomes in New Zealand.

The ideal candidate will bring extensive business management experience, HR knowledge, and a solid understanding of NZ health system policies and procedures.

Qualifications

• Extensive business management experience, including financial and operational management.
• Strong relationship-building and people management skills.
• Sound understanding of policies, procedures, and compliance.
• Commitment to Te Tiriti o Waitangi and equity in health outcomes.
• Knowledge of HR processes and employment-related practices.
• Knowledge of, or experience working within, the New Zealand health system (preferred).

Responsibilities

• Oversee day-to-day non-clinical operations of the practice, including administration and patient experience, and support delivery of high-quality services.

Job description

Practice Manager - Coastal Medical Rooms

Full-time Permanent Mid to Senior

Description

Coastal Medical Rooms are seeking an organised, motivated, and dedicated Practice Manager to join our busy General Practice in Paraparaumu.

As Practice Manager, you will be responsible for the day-to-day non-clinical operations of the practice. This includes overseeing administration functions, ensuring patients receive a friendly and welcoming experience, and supporting the delivery of high-quality services. The role also focuses on staff support and development, policy and process improvement, and the ongoing maintenance and optimisation of practice systems.

Our ideal candidate will have:

• Extensive business management experience, including financial and operational management.
• Strong relationship-building and people management skills, with the ability to work effectively with a diverse range of individuals and stakeholders.
• A sound understanding of policies, procedures, and compliance requirements, along with the ability to identify and implement continuous improvement opportunities.
• A commitment to Te Tiriti o Waitangi and equity in health outcomes.
• Knowledge of HR processes and employment-related practices.
• Knowledge of, or experience working within, the New Zealand health system (preferred).

You must possess the legal right to work in Aotearoa New Zealand.

Company Overview

Tū Ora Compass Health and its associated organisations exist to enable Better Health Through Great Primary Care. We are a registered not-for-profit charitable trust which provides primary health care and community health services to an enrolled population of around 342,000, mainly through a network of 58 general practices throughout the greater Wellington region and employed staff. We have offices in Wellington, Porirua, Masterton and Kāpiti. Tū Ora Compass Health works in collaboration with Te Whatu Ora Health New Zealand, Manatū Hauora Ministry of Health, Te Aka Whai Ora Māori Health Authority, iwi and other organisations. We are the sole PHO in the Wairarapa.