Practice Manager

Central App; Alexandra; Hybrid; NZD 55,000 - 62,000; Full time

Job summary

Alex Family Doctors Ltd in Alexandra is seeking a Practice Manager to lead our reception, administration and nursing teams while overseeing daily operations and strategic improvements. You will coordinate HR, rostering and financial reporting, and work with GP owners on service development.

The role requires experience in practice management or healthcare leadership, strong people skills, and a practical, solution-focused approach.

Qualifications

• Experience in practice management or healthcare operations.
• Strong people-management and communication skills.
• Excellent organisational skills and attention to detail.
• Good financial understanding and reporting abilities.
• Confidence with technology and improving systems.

Responsibilities

• Lead and support reception, administration and nursing teams and manage day-to-day operations.
• Oversee HR, recruitment, rosters, leave and performance processes.
• Maintain financial oversight including budgets, payroll, funding, claims and reporting.
• Collaborate with GP owners on strategy, service development and continuous improvement.
• Improve systems and workflows to reduce administrative burden on clinicians.
• Ensure compliance with policies, health and safety and accreditation requirements.

Skills

People management

Communication

Organisation

Financial understanding

Technology fluency

Tools

MyPractice PMS

Job description

Alex Family Doctors Ltd:Practice Manager

Alex Family Doctors Ltd •

Listed: 20 Sep 2026

Full time – flexibility may be considered for the right person

Salary between $40-$45 per hours depending on experience

Key responsibilities

Lead and support our reception, administration and nursing teams. Manage day-to-day operations, staffing, workflows and systems.

Oversee HR, recruitment, rosters, leave and performance processes.

Maintain strong financial oversight, including budgets, payroll, funding, claims and reporting.

Work with the GP owners on strategy, service development and continuous improvement.

Improve systems and workflows to reduce unnecessary administrative burden on clinicians.

Maintain compliance, policies, health and safety and accreditation requirements.

Liaise with PHO, suppliers and external organisations.

About you

Experience in practice management, healthcare management or a similar operational leadership role.

Strong people-management and communication skills.

Good financial and business understanding.

Excellent organisation and attention to detail.

Confidence managing competing priorities and difficult conversations when required.

A practical, solutions-focused approach.

Confidence with technology and improving systems.

Experience in New Zealand primary care would be an advantage.

Proficient in Word, Excell and Outlook Knowledge of the PMS MyPractice is advantageous.

Legal right to work in New Zealand.

About us

Alexandra Family Medical is an established, independent general practice serving Alexandra and the wider Central Otago community.

Being independently owned means decisions are made locally, and the Practice Manager has a genuine opportunity to influence how the practice works.