Plumbing Service Manager — Lead, Grow P&L (Dunedin)

South Island - Otago Dunedin; Dunedin; On-site; NZD 84,000 - 140,000; Full time

Benefits offered by this job

Company vehicle

Job summary

South Island - Otago Dunedin is seeking a commercially minded Service Manager to lead the Dunedin plumbing service division. You will own the P&L, grow service work and build a high-performing team while driving margins.

Reporting to the Regional Manager, you’ll run day-to-day operations, manage service trades and office staff, and are accountable for profit targets and business development. This is a permanent, full-time leadership role in Dunedin.

Qualifications

• Senior leadership or service management experience.
• Strong commercial acumen with P&L and budgeting.
• Proven track record in business development.
• Proven people leadership to build a high-performing team.
• Full, clean New Zealand Driver Licence.
• Desirable: Certifying Plumber qualification; Gasfitting/Drainlaying qualifications.

Responsibilities

• Own P&L performance, identify opportunities and improve margins.
• Grow domestic and structured service work and pull-through opportunities.
• Support service contracts across the South Island.
• Oversee quoting and pricing to win work and protect margins.
• Manage key accounts and ensure customer satisfaction.
• Collaborate with service coordinators to maximise trades utilisation.
• Lead hiring, development and remuneration reviews (HR support available).
• Champion health and safety, audits and risk management.

Skills

Senior leadership

P&L management

Business development

People leadership

Communication skills

NZ Driver License

Education

Certifying Plumber qualification

Job description

South Island - Otago Dunedin is seeking a commercially minded Service Manager to lead the Dunedin plumbing service division. You will own the P&L, grow service work and build a high-performing team while driving margins.

Reporting to the Regional Manager, you’ll run day-to-day operations, manage service trades and office staff, and are accountable for profit targets and business development. This is a permanent, full-time leadership role in Dunedin.