Dunedin Plumbing Service Manager — Lead Growth & Team

Full Tank Group Limited; Queenstown; On-site; NZD 84,000 - 140,000; Full time

Benefits offered by this job

Company vehicle

Job summary

Full Tank Group Limited in Dunedin seeks a Service Manager - Plumbing to lead the Dunedin plumbing service division. Own P&L, grow the business, and build a high-performing team for a NZ-owned operator.

Reporting to the Regional Manager, you will run day-to-day operations, lead service trades and office staff, and be accountable for profit targets and business development. Essential experience includes senior management in service delivery, strong commercial acumen and a track record of revenue

Qualifications

• Proven experience in senior management or service management.
• Strong commercial acumen with P&L and budget responsibility.
• Track record in business development and revenue growth.
• Experience leading high-performing teams.
• Knowledge of the plumbing and service industry.
• Excellent communication and decision-making.
• Full, clean New Zealand Driver Licence.

Responsibilities

• Own P&L performance, spotting opportunities and areas for improvement.
• Grow domestic and structured service work, including pull-through work.
• Support service contracts across the South Island.
• Oversee quoting and pricing, following up to win work and protect margin.
• Manage key accounts and ensure customer expectations are met.
• Work with the service coordination team to maximise trades utilisation.
• Collaborate with the Dunedin contracting teams to support the wider branch.
• Lead hiring, development, performance and remuneration reviews (HR support available).
• Champion health and safety, including audits and critical risk management.

Skills

Senior leadership

Operational leadership

Service management

P&L management

Budget management

Business development

Revenue growth

People leadership

Communication

Driver Licence

Job description

Full Tank Group Limited in Dunedin seeks a Service Manager - Plumbing to lead the Dunedin plumbing service division. Own P&L, grow the business, and build a high-performing team for a NZ-owned operator.

Reporting to the Regional Manager, you will run day-to-day operations, lead service trades and office staff, and be accountable for profit targets and business development. Essential experience includes senior management in service delivery, strong commercial acumen and a track record of revenue