PetCare Retail Associate - Growth & Benefits

Petstock Tasmania; Rolleston; On-site; NZD 45,000 - 65,000; Full time

Benefits offered by this job

Mental health support

Paid parental leave

Additional paid leave

Wellbeing discounts

Workplace Banking

Employee benefits

Job summary

Petstock Tasmania is seeking a team member passionate about pets to deliver outstanding customer service and product knowledge in a welcoming retail environment. You will engage with customers, educate them on the best care for their pets, and work toward store sales goals while maintaining strong store presentation.

You will be part of a values-driven team, with focus on safety, teamwork, and a culture where people enjoy coming to work every day. Weekend and holiday flexibility is essential.

Qualifications

• A passion for animals and providing the best customer service.
• Experience in a similar retail environment.
• Demonstrated drive to achieve and exceed sales target.
• Strong interpersonal skills with ability to build relationships and rapport with customers and the team.
• Physically fit, with ability to lift products up to 20kgs.
• Flexibility and ability to work weekends and public holidays.

Responsibilities

• Provide exceptional customer service where you and your customer will have memorable, meaningful interactions
• Through the knowledge you gain, you will inspire and educate customers on the best care and products for their pets
• Complete memorable sales transactions, aiming to reach set store sales goals
• Maintain a consistently high standard of store presentation while ensuring that new stock is promptly and accurately displayed whilst also ensuring we are replenishing our stock
• Demonstrate initiative by actively keeping your knowledge up to date on pet care, products, and services current
• Contribute to a fun, supportive culture instore where the team loves coming to work each and every day
• Strong safety mindset with commitment to create a culture of safety within your team

Job description

Petstock Tasmania is seeking a team member passionate about pets to deliver outstanding customer service and product knowledge in a welcoming retail environment. You will engage with customers, educate them on the best care for their pets, and work toward store sales goals while maintaining strong store presentation.

You will be part of a values-driven team, with focus on safety, teamwork, and a culture where people enjoy coming to work every day. Weekend and holiday flexibility is essential.