Pet-Loving Retail Sales Associate with Growth & Perks

Petstock NZ Limited; Rolleston; On-site; NZD 45,000 - 65,000; Full time

Benefits offered by this job

Mental health support

Paid leave expansion

Wellbeing discount

Workplace Banking

Job summary

Petstock NZ Limited in Rolleston is seeking friendly team members to deliver outstanding customer service and pet-care advice in a busy retail setting. You will help customers select products, maintain store standards, and contribute to sales goals while working weekends.

This role offers strong team support and clear opportunities for career development across the Petstock Group, including mental health and wellbeing programs.

Qualifications

• A passion for animals and providing the best customer service
• Experience in a similar retail environment
• Demonstrated drive to achieve and exceed sales target
• Strong interpersonal skills with ability to build relationships and rapport with customers and the team
• Physically fit, with ability to lift products up to 20kgs
• Flexibility and ability to work weekends and public holidays

Responsibilities

• Provide exceptional customer service where you and your customer will have memorable, meaningful interactions
• Through the knowledge you gain, you will inspire and educate customers on the best care and products for their pets
• Complete memorable sales transactions, aiming to reach set store sales goals
• Maintain a consistently high standard of store presentation while ensuring that new stock is promptly and accurately displayed whilst also ensuring we are replenishing our stock
• Demonstrate initiative by actively keeping your knowledge up to date on pet care, products, and services current
• Contribute to a fun, supportive culture instore where the team loves coming to work each and every day
• Strong safety mindset with commitment to create a culture of safety within your team

Job description

Petstock NZ Limited in Rolleston is seeking friendly team members to deliver outstanding customer service and pet-care advice in a busy retail setting. You will help customers select products, maintain store standards, and contribute to sales goals while working weekends.

This role offers strong team support and clear opportunities for career development across the Petstock Group, including mental health and wellbeing programs.