Pet-Friendly Retail Sales Associate

Petstock Nz Limited; Canterbury; On-site; NZD 42,000 - 54,000; Full time

Benefits offered by this job

Mental health support

Paid parental leave

Workplace banking access

Career growth programs

Team and pet benefits

Job summary

Petstock Nz Limited is seeking an enthusiastic team member for our Canterbury stores. You will deliver outstanding customer service, educate customers on the best pet care products, and drive sales to meet store targets.

This role emphasizes stock presentation, knowledge growth, and contributing to a friendly, safety‑focused team culture. Flexibility for weekends and public holidays is a must, with physical tasks including lifting up to 20kg.

Qualifications

• A passion for animals and providing the best customer service.
• Experience in a similar retail environment.
• Demonstrated drive to achieve and exceed sales target.
• Strong interpersonal skills with ability to build relationships and rapport with customers and the team.
• Physically fit, with ability to lift products up to 20kgs.
• Flexibility and ability to work weekends and public holidays.

Responsibilities

• Provide exceptional customer service where you and your customer will have memorable, meaningful interactions.
• Through the knowledge you gain, you will inspire and educate customers on the best care and products for their pets.
• Complete memorable sales transactions, aiming to reach set store sales goals.
• Maintain a consistently high standard of store presentation while ensuring that new stock is promptly and accurately displayed.
• Demonstrate initiative by actively keeping your knowledge up to date on pet care, products, and services current.
• Contribute to a fun, supportive culture instore where the team loves coming to work each and every day.
• Strong safety mindset with commitment to create a culture of safety within your team.

Skills

Customer service

Sales target achievement

Interpersonal skills

Pet care knowledge

Flexibility

Job description

Petstock Nz Limited is seeking an enthusiastic team member for our Canterbury stores. You will deliver outstanding customer service, educate customers on the best pet care products, and drive sales to meet store targets.

This role emphasizes stock presentation, knowledge growth, and contributing to a friendly, safety‑focused team culture. Flexibility for weekends and public holidays is a must, with physical tasks including lifting up to 20kg.