Pet Care Retail Associate – Growth & Benefits

Petstock Tasmania; Nelson; On-site; NZD 28,000 - 36,000; Full time

Benefits offered by this job

Mental health support

Career growth programs

Family & pet benefits

Wellbeing discounts

Workplace banking

Paid leave

Job summary

Petstock Group in Nelson, NZ is seeking a Team Member to deliver exceptional customer service and educate customers on pet care while maintaining a welcoming store. You will help achieve sales targets and contribute to a positive team culture.

The role emphasises flexibility for weekends, a strong safety mindset, and a commitment to pets, people, and the planet, with access to mental health and wellbeing resources and career growth opportunities.

Qualifications

• Provide exceptional customer service and memorable interactions.
• Experience in a similar retail environment.
• Proven ability to achieve and exceed sales targets.
• Strong interpersonal skills and ability to build rapport.
• Physically able to lift up to 20 kg.
• Flexible with weekends and public holidays.

Responsibilities

• Provide exceptional customer service where you and your customer will have memorable, meaningful interactions
• Through the knowledge you gain, you will inspire and educate customers on the best care and products for their pets
• Complete memorable sales transactions, aiming to reach set store sales goals
• Maintain a consistently high standard of store presentation while ensuring that new stock is promptly and accurately displayed whilst also ensuring we are replenishing our stock
• Demonstrate initiative by actively keeping your knowledge up to date on pet care, products, and services current
• Contribute to a fun, supportive culture instore where the team loves coming to work each and every day
• Strong safety mindset with commitment to create a culture of safety within your team

Skills

Customer service

Sales targets

Interpersonal skills

Weekend availability

Physical fitness

Job description

Petstock Group in Nelson, NZ is seeking a Team Member to deliver exceptional customer service and educate customers on pet care while maintaining a welcoming store. You will help achieve sales targets and contribute to a positive team culture.

The role emphasises flexibility for weekends, a strong safety mindset, and a commitment to pets, people, and the planet, with access to mental health and wellbeing resources and career growth opportunities.