Retail Store Manager: Lead a High-Performing Pet Team

Petstock Group; Ashburton; On-site; NZD 70,000 - 90,000; Full time

Benefits offered by this job

Mental health support

Paid parental leave

Healthcare discounts

Workplace banking

Job summary

Petstock Ashburton NZ is seeking a Store Manager to lead a passionate team and deliver world-class customer service. You will drive sales growth while upholding Petstock Group values and community presence.

You’ll mentor staff, manage stock, and ensure safety while creating a fun, inclusive in-store culture. The role offers leadership development within our retail operations and opportunities to grow locally.

Qualifications

• Experience in store leadership or readiness to step up in retail management.
• Demonstrated drive to meet and exceed sales targets.
• Strong leadership to motivate a high-performing team and foster a positive culture.

Responsibilities

• Lead and mentor the store team daily to deliver exceptional customer service.
• Coach staff to develop knowledge and skills.
• Lead from the front by providing an outstanding customer experience.
• Foster a safety-first culture within the team.
• Recruit, onboard and induct new team members.
• Manage stock with accuracy and adherence to stock integrity processes.

Skills

Store leadership

Sales target drive

Team motivation

Prioritisation

Health & Safety

Business acumen

Adaptability

Interpersonal skills

Job description

Petstock Ashburton NZ is seeking a Store Manager to lead a passionate team and deliver world-class customer service. You will drive sales growth while upholding Petstock Group values and community presence.

You’ll mentor staff, manage stock, and ensure safety while creating a fun, inclusive in-store culture. The role offers leadership development within our retail operations and opportunities to grow locally.