People Solutions Advisor - Contracts & Onboarding

Fonterra; Auckland; Hybride; NZD 70 000 - 90 000; Plein temps

Avantages offerts par ce poste

Fair pay

Health programmes

Work-life balance

Employee recognition

Community involvement and cultural连接

Résumé du poste

Fonterra Te Mātāpuna is seeking a People Solutions Advisor to manage onboarding and employment contracts for new employees, ensuring accuracy and compliance. You will handle high-volume tasks, maintain records, and support leaders and new starters with contract queries to deliver a smooth employee experience.

You’ll contribute to continuous improvement, share expertise with the team, and develop within our HR career pathway across the Co-op.

Qualifications

• 3-5 years' experience in an HR, People Solutions or Shared Services environment.
• Strong attention to detail and high accuracy in documentation.

Responsabilités

• Prepare employment agreements and onboarding documentation accurately.
• Maintain employee and organisational data in respective systems.
• Provide practical support by phone and email for contract and onboarding queries.
• Identify inconsistencies and ensure documentation is compliant before issuance.
• Support continuous improvement initiatives within the team.
• Collaborate with leaders and new starters to ensure readiness for day one.

Description du poste

At Fonterra Te Mātāpuna, we want everyone to feel they can be themselves.

Whether you're early in your career or ready for your next step, Fonterra offers a unique opportunity to grow with a global dairy co-operative that values care, collaboration, and contribution.

Owned by New Zealand dairy farmers and supported by a dedicated team, we are all working together to create a better future. Imagine tomorrow with us, where your career can grow, and you can create positive change.

About the Opportunity | Mō tēnei tūranga

As a People Solutions Advisor, you'll play a key role in delivering a seamless onboarding experience for new employees across the Co-op. Joining our Contracts and Onboarding portfolio, you'll take ownership of employment contracts and onboarding processes, ensuring every interaction is accurate, compliant and delivered with care.

This is a fast-paced, high-volume role where no two days are quite the same. You'll prepare employment agreements and associated documentation, maintain employee and organisational data, and work closely with leaders and new starters to ensure everything is in place for day one.

You'll be the go-to person for contract and onboarding queries, providing practical support by phone and email, resolving issues quickly and ensuring a great employee experience. With a strong eye for detail, you'll identify inconsistencies, manage risk and make sure documentation is right before it's issued.

Alongside the day-to-day, you'll contribute to continuous improvement initiatives, share your expertise with others and help shape a positive, high-performing service culture.

This is a fantastic opportunity to deepen your expertise in contracts and onboarding while building your HR career within a supportive team, with exposure across the Co-op and clear development pathways into broader People Solutions roles.

You're a fast, responsive HR professional with 3-5 years' experience in an HR, People Solutions or Shared Services environment, and you thrive in a busy, service-focused role where accuracy, responsiveness and customer service matter.

You'll bring strong hands-on experience preparing employment contracts and associated documentation, along with a sound understanding of New Zealand employment legislation. You're confident interpreting employment information, applying legislative requirements and using your judgement to ensure documentation is accurate, compliant and ready to be issued.

You enjoy working at pace and can comfortably manage a high volume of work without compromising quality. With a sharp eye for detail, you naturally identify inconsistencies, ask questions when something doesn't look right and take pride in delivering accurate outcomes the first time.

You're also a confident communicator who enjoys working with people. Whether you're supporting a leader with a query, guiding a new starter through the onboarding process or picking up the phone to resolve an issue, you build trust through clear, practical advice and a positive, solutions-focused approach.

Most importantly, you're proactive, accountable and take ownership of delivering great outcomes. You look for opportunities to improve the way things are done and enjoy being part of a team that delivers a great experience for employees and leaders alike.

If you're someone who enjoys working at pace, takes pride in getting the details right and loves helping people navigate key moments in their employment journey, we'd love to hear from you.

At Fonterra, our values of Good Together, Better Every Day, and Every Drop Counts, are for everyone - no matter your background, identify or experience. These values guide us in delivering exceptional outcomes for our farmers, customers, communities, and each other. Discover how your values align with ours by taking our [1] Values Quiz

We care for our people globally. Our comprehensive benefits support your well-being, development, and work-life balance:

• Fair and equitable pay
• Health and well-being programs (medical, mental health support)
• Work-life balance options (flexible/hybrid working where possible)
• Employee recognition
• Support for community involvement and cultural connection

To learn more, visit [2] Fonterra Careers

A Career of Opportunities | Ngā Mahi

At Fonterra, we are inspired by purpose and guided by our principles and values. Together, we create goodness for generations and make a global impact at a local level. As part of our Co-operative, you are an everyday creator, imagining what Fonterra, dairy, and you can be here.

Does this sound good to you? Come join our whānau - bring your whole self, and let's solve for better together.

Together, we're shaping a future of inclusion | He Wāhi mō te Katoa

Inclusion is key to our Co-operative. We're building a team that reflects the diverse world we live in, believing it drives better decisions and innovation.

We welcome applications from all backgrounds (ethnicities, genders, identities, orientations, ages, abilities, neurotypes, cultures, religions).

Even if you don't meet every requirement listed, we encourage you to apply; we value your potential and growth.

Applications close at midnight on Monday 2nd November

References

Visible links

1. https://values.fonterra.com/?utm_source=internal+job+ad&utm_medium=job+ad&utm_campaign=imagine+tomorrow&utm_term=&utm_content=values

2. https://www.fonterra.com/nz/en/careers.html?utm_campaign=talentacquisition&utm_medium=jobad&utm_source=fonterracareers