Demand Supply & Contracts Manager at Fonterra

Fonterra; Auckland; On-site; NZD 120,000 - 170,000; Full time

Benefits offered by this job

Fair and equitable pay

Health and well-being programs

Professional development opportunities

Career growth support

Work-life balance options

Employee recognition

Community involvement and cultural连接

Job summary

Fonterra is seeking an experienced Demand, Supply & Contracts Manager to lead end-to-end demand planning, supply coordination and contract execution for a major global customer account in Auckland. This full-time, on-site role sits at the crossroads of Sales, Commercial, and Supply Chain, balancing customer demand with supply capability to deliver strong commercial outcomes.

You’ll bring 5+ years in demand or supply planning or contract management, experience with complex supply chains, SAP and

Qualifications

• 5+ years in demand planning, supply planning, commercial operations or contract management.
• Experience in complex supply chains and customer-facing environments.
• Strong forecasting, inventory management and supply planning expertise.
• Commercial understanding of contracts, pricing and customer agreements.
• Advanced stakeholder management and influencing skills.
• Strong analytical, reporting and problem-solving capability.
• Experience using SAP, planning systems and CustomerCentral.
• A proactive and continuous improvement mindset.

Responsibilities

• Leading demand planning, forecasting and demand capture activities.
• Coordinating end-to-end supply fulfilment and managing supply risks.
• Managing operational execution of customer contracts and contracting processes.
• Acting as the primary operational contact for key customer stakeholders.
• Identifying and mitigating supply, demand and contractual risks.
• Facilitating integrated business planning and cross-functional alignment.
• Monitoring performance metrics and providing actionable insights.
• Leading continuous improvement initiatives across planning and supply processes.

Skills

Demand planning

Supply planning

Commercial operations

Contract management

Forecasting

Inventory management

Customer agreements

Stakeholder management

Analytical skills

SAP

CustomerCentral

Continuous improvement

Tools

SAP

planning systems

CustomerCentral

Job description

Demand Supply & Contracts Manager

Location: Auckland City, New Zealand. This Full time on site position offers great opportunities for career growth.

Role Type Sales Work Type Permanent Full-Time Workplace Type On-site Country New Zealand Location Auckland

Imagine Tomorrow with Us | Ata whakaarohia tō āpōpō At Fonterra Te Mātāpuna, we want everyone to feel they can be themselves. Whether you're early in your career or ready for your next step, Fonterra offers a unique opportunity to grow with a global dairy co-operative that values care, collaboration, and contribution. Owned by New Zealand dairy farmers and supported by a dedicated team, we are all working together to create a better future. Imagine tomorrow with us, where your career can grow, and you can create positive change.

About the Opportunity | Mō tēnei tūranga

We're seeking an experienced Demand, Supply & Contracting Manager to lead the end-to-end demand planning, supply coordination and contract execution activities for a major global customer account. Operating at the intersection of Sales, Commercial, Supply Chain, Manufacturing and Customer teams, you'll play a critical role in balancing customer demand with supply capability, ensuring contractual commitments are met and delivering strong commercial and operational outcomes.

What You'll Be Doing

• Leading demand planning, forecasting and demand capture activities
• Coordinating end-to-end supply fulfilment and managing supply risks
• Managing operational execution of customer contracts and contracting processes
• Acting as the primary operational contact for key customer stakeholders
• Identifying and mitigating supply, demand and contractual risks
• Facilitating integrated business planning and cross-functional alignment
• Monitoring performance metrics and providing actionable insights
• Leading continuous improvement initiatives across planning and supply processes

About You | Mōu

You’re a commercially minded supply chain or optimisation professional who thrives in complex environments. You have strong planning capability, enjoy building relationships across diverse stakeholder groups and can confidently navigate competing priorities while driving results. You combine analytical thinking with a continuous improvement mindset and a strong focus on customer outcomes.

You’ll Bring:

• 5+ years' experience in demand planning, supply planning, commercial operations or contract management
• Experience working within complex supply chains and customer-facing environments
• Strong forecasting, inventory management and supply planning expertise
• Commercial understanding of contracts, pricing and customer agreements
• Advanced stakeholder management and influencing skills
• Strong analytical, reporting and problem-solving capability
• Experience using SAP, planning systems and CustomerCentral
• A proactive and continuous improvement mindset

Our Values | Ngā Aura

At Fonterra, our values of Good Together, Better Every Day, and Every Drop Counts, are for everyone – no matter your background, identify or experience. These values guide us in delivering exceptional outcomes for our farmers, customers, communities, and each other. Discover how your values align with ours by taking our Values Quiz

Our Commitment to You | Tā mātou oati

We care for our people globally. Our comprehensive benefits support your well-being, development, and work-life balance:

• Fair and equitable pay
• Health and well-being programs (medical, mental health support)
• Professional development opportunities
• Career growth support
• Work-life balance options (flexible/hybrid working where possible)
• Employee recognition
• Support for community involvement and cultural connection

A Career of Opportunities | Ngā Mahi

At Fonterra, we are inspired by purpose and guided by our principles and values. Together, we create goodness for generations and make a global impact at a local level. As part of our Co-operative, you are an everyday creator, imagining what Fonterra, dairy, and you can be here.

Join Us | Tātou Tātou

Does this sound good to you? Come join our whānau - bring your whole self, and let's solve for better together. You, me, us together, Tātou, tātou. Together, we're shaping a future of inclusion

He Wāhi mō te Katoa

Inclusion is key to our Co-operative. We're building a team that reflects the diverse world we live in, believing it drives better decisions and innovation. We welcome applications from all backgrounds (ethnicities, genders, identities, orientations, ages, abilities, neurotypes, cultures, religions).

If you face accessibility issues or need accommodations during the process, please contact your recruiter. We ensure fair participation, allowing you to be at your best. Tātou, tātou.

Applications close at midnight on 18th Oct