People and Culture Advisor - Operations NZ

Ryman Healthcare; Christchurch; On-site; NZD 70,000 - 95,000; Full time

Benefits offered by this job

Wellbeing leave

Extra annual leave

Discounts across brands

Career development

Inclusive culture

Onsite cafe

Job summary

Ryman Healthcare in Christchurch is seeking a People and Culture Advisor to partner with village leaders across your portfolio. You’ll be out in the villages, close to leaders and their teams, understanding what is really happening and helping them get ahead of it.

You’ll lead end-to-end employee relations, coach leaders, support workforce planning and harness data to drive practical, fair outcomes. A proactive, credible business partner with strong communication and a drive for continuous

Qualifications

• HR/People & Culture generalist with credible business partnering experience.
• Experience navigating complex employee relations issues and employment legislation.
• Strong communication, influencing, and data interpretation skills.

Responsibilities

• Build trusted relationships with village leaders onsite and influence decisions.
• Translate workforce data and ER trends into practical recommendations.
• Lead end-to-end ER processes with accurate documentation when needed.
• Coach leaders to boost performance, behaviour and culture.
• Support workforce planning, succession and capability building.
• Identify business risks and opportunities and partner on sustainable solutions.
• Provide practical day-to-day advice across generalist people matters.

Skills

HR generalist

Employee relations

Data-driven decisions

Coaching leaders

Stakeholder engagement

Job description

Jora New Zealand will close on 16th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

People and Culture Advisor - Operations NZ

Ryman Healthcare – Christchurch, South Island

Ryman is a leader in retirement living andcare, employingover7,700 peoplein New Zealand and Australiaacross awiderange ofareas, including nursing, village operations, sales, technology, design, and corporate roles.

At Ryman, exceptional care is thoughtfully delivered every day. From meals and activities to maintenance and support, our teams work together so residents can feel confident everything is taken care of– becausebehind that promise is the standard we’ve always held ourselves to: it’s got to be good enough for mum and dad.

We’reina periodofrealtransformation,focussingonstronger commercial outcomes, smarter ways of working, and continuing to set the standard in retirement living and aged care.

What will you do?

Join our Christchurch based P&C Operations team as a P&C Advisor, partnering with village leaders across your portfolio.You’llbe out in the villages, close to leaders and their teams, understanding what is really happening and helping them get ahead of it.

Managing issues oncethey’velanded is only half the job. We want someone who asks why the issue happened in the first place, and who is willing to challenge howwe’vealways done things whenthere’sa better way.

• Build trusted relationships with village leaders across your portfolio, with regular onsite presence, and influence decision-making
• Translate workforce data, ER trends and business performance insights into practical recommendations that lift leader effectiveness and head off problems before they
• Lead end-to-end ER processes when needed – complex performance management, conduct, investigations, disciplinary, medicalincapacityand change processes – withaccuratedocumentation
• Coach leaders and build their confidence to lead performance,behaviourand team culture themselves
• Support leaders with workforce planning, succession, capability building and talentdecisionsso their teams are set up for future success
• Take a proactive approach toidentifyingbusiness risks,opportunitiesand emerging people issues, partnering with leaders on sustainable solutions
• Provide practical day to day advice across generalist people matters, ensuring fair and consistent application of policy across your villages
• What is in it for you?

If you are the sort of person who loves working with a team of people who work to a clear purpose and have fun doing it,you'lllove this role! In addition, a career at Ryman offers:

A career at Ryman offers:

• The opportunity to grow your HR capability and support meaningful work across a purpose driven organisation
• Additionalwellbeing leave and the ability topurchaseextra annual leave
• Access to over 40 discounts withwell knownbrands across retail, health, insurance, and more
• Career pathways and development opportunities within a large and supportive People and Culture team
• A warm, inclusive culture where kindness and collaboration are valued
• Convenient Ryman owned onsite café (Pioneers Café) withaffordable pricing

Who are you?

• An HR / P&C generalist and credible business partner who can quickly build trust with leaders, influence thinking and translate people advice into practical business outcomes
• Experienced navigating complex employee relations issues, confident applying employment legislation in real world situations, and able to support leaders through the difficult conversations
• Naturally curious. You ask questions, dig into the why, andaren’tsatisfied with “that’s how we’ve always done it”
• Confident to challenge – respectfully, with evidence, and with a better idea to offer
• Proactive by instinct.You’drather prevent the problem than manage the fallout
• Experienced supporting leaders in a large,multi siteoperational environment such as healthcare, retail,hospitalityorlogistics
• Commercially minded, with the ability to balance people outcomes, operational realities and organisational risk when providing advice
• Sound judgement and strong relationships – you can hold a firm line and keep the relationship intact
• Ability to travel when needed

At Ryman, digital confidence and commercial awareness are expectations we hold across every role.We’relooking for people comfortable using data and digital systems to inform decisions, who understand how their work contributes to business outcomes, and who embrace new ways of working.

Ready to make a difference?

We embrace diversity and celebrate individualuniqueness, andencourage anyone wanting to work for Ryman to apply.

Applications will be reviewed as they are received and interviews may take place prior to the close date, so this ad may close early.