People Adviser

AIA NZ; Auckland; Hybrid; NZD 65,000 - 90,000; Full time

Job summary

AIA NZ is looking for a People Adviser to shape a positive and consistent people experience across the organisation. You will be the trusted first point of contact for employees and leaders, guiding on policies, processes and employment relations to ensure fair, compliant and values-led outcomes.

Working within the People & Culture team, you will build relationships, support leaders through complex conversations and contribute to continuous improvement initiatives that enhance employee

Qualifications

• Experience providing HR or people advisory support across policies and lifecycle activities.
• Practical knowledge of employment relations and NZ employment legislation.
• Strong relationship-building and communication skills with employees and leaders.
• Proactive approach to problem solving, continuous improvement and high-quality service.
• Experience using HR systems such as Workday and data reporting is a plus.

Responsibilities

• Provide trusted advice to employees and leaders, enabling confident and informed people decisions.
• Lead employment relations matters across performance, conduct and attendance, delivering fair outcomes.
• Manage Workday cases and transactions accurately and efficiently, ensuring a seamless employee experience.
• Coach leaders through sensitive conversations, building capability in managing people matters.
• Identify risks, trends and improvement opportunities, escalating complex issues.
• Maintain high-quality knowledge resources, reporting and process documentation.

Skills

HR advisory

Employment relations

Communication skills

Problem solving

Relationship building

Workday awareness

Education

HR qualification or related field

Tools

Workday

Job description

Your Role with Us

As a People Adviser, you will play a central role in creating a positive and consistent people experience across AIA. Acting as a trusted first point of contact for employees and leaders, you will provide practical guidance on people policies, processes and employment relations matters while helping ensure fair, compliant and values-led outcomes. Working within the People & Culture team, you will build strong relationships across the business, support leaders through complex people conversations, and contribute to continuous improvement initiatives that enhance employee experience, operational excellence and organisational effectiveness.

Your Impact

• Provide trusted advice to employees and leaders, enabling confident and informed people decisions.
• Lead employment relations matters across performance, conduct and attendance, delivering fair and compliant outcomes.
• Manage Workday cases and transactions accurately and efficiently, ensuring a seamless employee experience.
• Coach leaders through sensitive conversations, building capability and confidence in managing people matters.
• Identify risks, trends and improvement opportunities, escalating complex issues and strengthening people practices.
• Maintain high-quality knowledge resources, reporting and process documentation that support operational excellence.

Your Capabilities

• You have experience providing HR or people advisory support, including guidance on people policies, processes and employee lifecycle activities.
• You bring practical knowledge of employment relations and New Zealand employment legislation, with the ability to apply sound judgement in sensitive situations.
• You have strong relationship-building and communication skills that help you work effectively with employees, leaders and People & Culture colleagues.
• You bring a proactive approach to problem solving, continuous improvement and delivering high-quality service outcomes.
• You may also have experience using HR systems such as Workday and supporting data reporting, audits or people metrics.
• It is great if you have a qualification in Human Resources or a related discipline and an interest in growing your employment relations expertise.

Your Life at AIA

At AIA, we know your career with us is just beginning, and we’re committed to helping you make it extraordinary. In return for your energy and ambition, you’ll gain access to hands‑on experience, structured development programs, and mentorship from some of the most inspiring leaders in the industry. We offer flexible ways of working, competitive rewards, and a culture that values curiosity and collaboration. Here, you’ll have the chance to learn, grow, and contribute to our mission of helping a billion people live Healthier, Longer, Better Lives by 2030, while shaping a future that matters for you and the communities we serve.

DEIB

Diversity, equity, and inclusion are central to who we are and how we work. We value people from all walks of life and welcome candidates of all backgrounds, identities, and lived experiences, including those with disabilities, additional mental health needs, chronic health conditions, or who are neurodiverse. If you’re excited about this role but don’t meet every requirement, we still encourage you to apply. And if there’s anything we can do to support you during the recruitment process, please contact us at [e-mail].

Recruitment Agencies

Our Talent team does not require any recruitment agency support.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.