Patient Care Assistant, Module 7/7A

New Zealand Government; Auckland; On-site; NZD 36,000 - 64,000; Part time

Job summary

Health New Zealand | Te Whatu Ora is seeking a Patient Care Assistant to join the ambulatory care team at Manukau Health Park. You will support outpatient clinics with patient reception, appointment coordination, and essential administrative tasks under supervision.

This is a part-time role, 36 hours per week, Monday to Friday, during business hours. The ideal candidate has at least one year in a healthcare setting, strong English communication, and the ability to work within a multidisciplinary

Qualifications

• At least one year of experience working in a healthcare setting as a Patient Care Assistant or Health Care Assistant.
• Experience working collaboratively within a multidisciplinary team.
• Strong computer skills and confidence using digital systems.

Responsibilities

• Support the smooth running of outpatient clinics through patient reception and appointment coordination.
• Assist with clinical assessment and administrative tasks to ensure efficient service.
• Contribute to delivering a welcoming, patient-focused experience for patients and whānau.

Skills

Healthcare setting experience

Teamwork within multidisciplinary team

Digital systems / computer skills

English communication skills

Organisational skills

Attention to detail

Tools

Electronic health records (EHR)

Job description

Be part of a supportive and dedicated healthcare teamMake a positive difference to patients and their whānauEnjoy a varied role in a busy ambulatory care environmentHealth New Zealand | Te Whatu Ora is firmly grounded in the principles of Te Tiriti o Waitangi and is committed to building a health system that serves all New Zealanders.

About the Role:

We have an exciting opportunity for a motivated and organised Patient Care Assistant to join our friendly team at Modules 7 and 7A Medicine, based at Manukau Health Park. Our modules provide ambulatory care services across General Medicine, including Diabetes, Respiratory and Sleep Medicine, Renal, and other medical sub-specialties. Working under the direction of a Registered Nurse or Registered Health Professional, you will support the smooth running of outpatient clinics through patient reception, appointment coordination, clinical assessment and administrative tasks. Your contribution will help ensure patients and whānau receive a welcoming, efficient and patient-focused service. This is a part time position working 36 hours per week, Monday to Friday, during business hours.

About You

• At least one year of experience working in a healthcare setting as a Patient Care Assistant or Health Care Assistant.
• Experience working collaboratively within a multidisciplinary team.
• Strong computer skills and confidence using digital systems.
• Excellent written and verbal English communication skills.
• Strong organisational skills, attention to detail and the ability to manage competing priorities.
• A positive, flexible and team-oriented approach, with a genuine commitment to delivering a high standard of patient care.

Working at Health New Zealand Health New Zealand | Te Whatu Ora is dedicated to ensuring excellent healthcare for the people of New Zealand. We embrace a workforce that is diverse and inclusive so that we are better positioned to understand and service our community. We welcome applications from our diverse Māori, Pacific, disabled, and rainbow communities.

Closing Date: 29th October 2026