Patient Care Assistant, Module 4

North Island - Auckland South & East Auckland; Auckland; On-site; NZD 52,000 - 68,000; Full time

Job summary

Health New Zealand | Te Whatu Ora invites applications for Patient Care Assistant (Clerical) in the Paediatrics module at Manukau Health Park. The role supports children and families through high-quality clinical administration and collaborates with a large multidisciplinary team to ensure a positive patient experience.

Two positions available: Full-time 40 hours/week and Part-time 32 hours/week, Monday to Friday, located in North Island - Auckland - South & East Auckland.

Qualifications

• Experience working in a healthcare environment.
• Strong customer focus and ability to provide patient-focused service.
• Excellent written and verbal communication skills.
• Organised, adaptable and able to work collaboratively in a busy team.
• Experience in multidisciplinary teams is desirable.

Responsibilities

• Support children and their families through high-quality clinical administration.
• Work closely with a large multidisciplinary team to ensure a positive patient experience.
• Contribute to smooth administration within the Paediatrics module.
• This role does not involve direct patient care.

Skills

Healthcare administration

Customer service

Communication skills

Teamwork

Computer literacy

Tools

iPM

Regional Clinical Portal

Job description

Health New Zealand | Te Whatu Ora is firmly grounded in the principles of Te Tiriti o Waitangi and is committed to building a health system that serves all New Zealanders.

About the Role

An exciting opportunity has opened up for a motivated Patient Care Assistant (Clerical) to join our friendly, quality-focused and dynamic administration team within Module 4 (Paediatrics) at Manukau Health Park.

While this role does not involve direct patient care, you will play an important role in supporting children and their families through the provision of high-quality clinical administration. You will work closely with a large multidisciplinary team and contribute to ensuring our patients and their whānau receive a positive and well-supported experience.

We currently have two positions available:

• Full-time: 40 hours per week
• Part-time: 32 hours per week
• Monday to Friday

About You

We are looking for a motivated and people-focused administrator with experience working in a healthcare environment. You will have a strong customer focus and a commitment to providing a patient-focused service to the diverse community of South Auckland.

As a people person, you will have excellent communication skills, be organised and adaptable, and enjoy working collaboratively as part of a supportive team.

You will have:

• Experience working in a multidisciplinary team
• Experience working with iPM and the Regional Clinical Portal is preferred
• Excellent computer and technical skills
• Strong written and verbal communication skills
• A customer-focused and professional approach
• The ability to work effectively in a busy healthcare environment

Working at Health New Zealand

Health New Zealand | Te Whatu Ora is dedicated to ensuring excellent healthcare for the people of New Zealand. We embrace a workforce that is diverse and inclusive so that we are better positioned to understand and service our community. We welcome applications from our diverse Māori, Pacific, disabled, and rainbow communities.

Closing Date: 16th October 2026

Job details

Job Reference:

Job Reference: MHP202618087

Location:

North Island - Auckland - South & East Auckland

Job type:

Job type: Permanent Full time

Expertise:

Non-clinical - Administration - Administration