Patient Care Assistant, Module 4

New Zealand Government Joba; Auckland; On-site; NZD 50,000 - 60,000; Full time

Job summary

Health New Zealand | Te Whatu Ora is seeking a Patient Care Assistant (Clerical) to join the Paediatrics admin team at Manukau Health Park. You will support families with high-quality clinical administration and work closely with a large multidisciplinary team to ensure a positive experience for patients and whānau.

The role involves supporting administration within Module 4 (Paediatrics), with a focus on efficient processes and compassionate service in a busy environment.

Qualifications

• Experience working in a healthcare environment is essential.
• Strong customer focus and patient-centric approach.
• Excellent written and verbal communication skills.
• Ability to work effectively in a busy healthcare setting.

Responsibilities

• Provide high-quality clinical administration support to paediatric services.
• Assist with patient flow, scheduling and documentation.
• Collaborate with multidisciplinary teams to ensure a positive whānau experience.

Skills

Multidisciplinary teamwork

iPM experience

Regional Clinical Portal

IT skills

Written and verbal communication

Tools

iPM system

Regional Clinical Portal

Job description

Manukau Health Park | Full-time and Part-time opportunitiesHealth New Zealand | Te Whatu Ora is firmly grounded in the principles of Te Tiriti o Waitangi and is committed to building a health system that serves all New Zealanders.

About the Role

An exciting opportunity has opened up for a motivated Patient Care Assistant (Clerical) to join our friendly, quality-focused and dynamic administration team within Module 4 (Paediatrics) at Manukau Health Park. While this role does not involve direct patient care, you will play an important role in supporting children and their families through the provision of high-quality clinical administration. You will work closely with a large multidisciplinary team and contribute to ensuring our patients and their whānau receive a positive and well-supported experience.

• Full-time: 40 hours per week
• Part-time: 32 hours per week Monday to Friday
• Based at Manukau Health Park

About You

We are looking for a motivated and people-focused administrator with experience working in a healthcare environment. You will have a strong customer focus and a commitment to providing a patient-focused service to the diverse community of South Auckland.

As a people person, you will have excellent communication skills, be organised and adaptable, and enjoy working collaboratively as part of a supportive team.

You will have:

• Experience working in a multidisciplinary team
• Experience working with iPM and the Regional Clinical Portal is preferred
• Excellent computer and technical skills
• Strong written and verbal communication skills
• A customer-focused and professional approach
• The ability to work effectively in a busy healthcare environment

Working at Health New Zealand

Health New Zealand | Te Whatu Ora is dedicated to ensuring excellent healthcare for the people of New Zealand. We embrace a workforce that is diverse and inclusive so that we are better positioned to understand and service our community. We welcome applications from our diverse Māori, Pacific, disabled, and rainbow communities.