Parts Advisor

MUSTER LIMITED; Auckland; On-site; NZD 50,000 - 75,000; Full time

Benefits offered by this job

Monthly commissions

Sign-on bonus

Flexible hours

Exposure to Euro brands

Supportive team culture

Comprehensive benefits package

Job summary

MUSTER LIMITED is seeking a Parts Advisor in Auckland to join a high-performing automotive team. You will deliver top-tier customer service and provide parts support to workshop and retail customers, ensuring accurate parts interpretation and timely supply.

The ideal candidate has 2+ years in dealership parts or trade parts, strong product knowledge, and a proactive, team-oriented mindset within a dynamic, friendly environment.

Qualifications

• Minimum 2 years of dealership/trade parts experience.
• Able to thrive in a fast-paced environment with high standards and strong customer expectations.
• Self-motivated and able to manage competing priorities.
• Strong organisational skills and attention to detail.
• Must hold a valid NZ Full driver’s licence.
• Team player in a relaxed but professional environment.

Responsibilities

• Interact with retail customers, workshop technicians, and suppliers with professionalism and urgency.
• Manage a mix of workshop counter duties and retail parts support.
• Provide accurate parts interpretation and expert technical product knowledge; handle phone and email inquiries.
• Process parts orders, quotes, and inventory inquiries.
• Ensure timely supply of parts to the workshop to maximise productivity.
• Maintain accurate invoicing and documentation.

Skills

Customer service

Parts knowledge

Phone email support

Computer literacy

NZ Driver's licence

Job description

Join the elite team at our client's prestigious dealership in Auckland as a Parts Advisor!

We're on the hunt for a dynamic individual who lives and breathes everything automotive parts and is passionate about delivering top-tier customer service and parts support.

With strong growth expected and new brands coming onboard, this is the perfect time to join a high-performing, easy-going team where laughs and banter are part of the daily culture.

You'll work closely with the Parts Department, Workshop, Front-of-House teams, and external trade and retail customers, ensuring a seamless experience for both internal and external stakeholders.

Benefits

• Market-leading salary
• Monthly team-based commissions
• New account sign-on bonus
• Flexible start/finish times
• Excellent opportunity to work with Euro brands
• Great team culture - supportive, fun, and closely connected with workshop staff
• Comprehensive employee benefits package

Day-to-day Responsibilities

• Interact with retail customers, workshop technicians, panel beaters, and suppliers with professionalism and urgency
• Manage a mix of workshop counter duties and retail parts support
• Provide accurate parts interpretation and expert technical product knowledgeHandle phone and email enquiries
• Process parts orders, quotes, and inventory enquiries
• Ensure timely supply of parts to the workshop to maximise productivity
• Maintain accurate invoicing and documentation

About You

• Minimum 2 years of experience as a Dealership Parts Advisor or Trade Parts experience
• Thrive in a fast-paced environment with high standards and strong customer expectations
• Self-motivated, proactive, and able to manage competing priorities
• Strong organisational skills and exceptional attention to detail
• Confident computer literacy
• Hold a valid NZ Full driver's licence
• A team player who enjoys a relaxed but professional environment