Parts & Administrator

Heavy Diesel Parts & Services; Westport; On-site; NZD 42,000 - 60,000; Full time

Job summary

Heavy Diesel Parts & Services is seeking a Parts & Administrator to join our Westport team. This varied role supports our new FENZ contract while delivering exceptional service to our customers, keeping jobs moving and parts organised.

You’ll work closely with workshop technicians and customers, assist with parts enquiries, quotes and orders, and help with stock control and administration to ensure a smooth workshop operation in a busy environment.

Qualifications

• Organised and reliable with the ability to manage competing priorities
• Customer-focused with strong communication skills
• Experience in parts, administration, automotive/heavy diesel or similar industry
• Class 4 licence beneficial but not essential

Responsibilities

• Liaising with customers regarding workshop bookings and updates on work in progress
• Supporting the day-to-day requirements of our FENZ contract
• Ordering and coordinating parts for workshop jobs
• Assisting technicians and customers with parts enquiries
• Preparing quotes and processing customer orders
• Managing stock control and general parts administration
• Processing invoices and completing general administration
• Building and maintaining strong customer relationships
• Working closely with workshop and wider team to deliver the best possible customer experience

Skills

Customer-focused

Time management

Communication

Job description

Jora New Zealand will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

Heavy Diesel Parts & Services (HDPS) is a proudly Canterbury-owned business, established in 1997. With branches in Christchurch, Timaru and Westport, we provide specialist heavy diesel parts, servicing and repairs across the wider Canterbury region and as far as the top of the South Island.

We are proud to be dealers for Kenworth and DAF trucks, a full-service dealer for Cummins engines, and to support a wide range of road transport and off-road equipment.

At HDPS, our focus is on Engagement, Excellence, Partnerships and Innovation. We work closely with our customers to provide reliable, practical solutions and the highest level of service.

About the Role

We are looking for a Parts & Administrator to join our Westport team.

This is a varied role that will play an important part in supporting our new FENZ contract, while continuing to provide exceptional service to our existing valued customers.

You’ll work closely with our workshop technicians, customers and wider HDPS team to keep jobs moving, parts organised and customers informed.

Key Responsibilities

• Liaising with customers regarding workshop bookings and providing regular updates on work in progress
• Supporting the day-to-day requirements of our FENZ contract
• Ordering and coordinating parts for workshop jobs
• Assisting technicians and customers with parts enquiries
• Preparing quotes and processing customer orders
• Managing stock control and general parts administration
• Processing invoices and completing general administration
• Building and maintaining strong customer relationships
• Working closely with the workshop and wider HDPS team to deliver the best possible customer experience

About You

We’re looking for someone who is organised, reliable and customer-focused, with the ability to manage competing priorities in a busy workshop environment.

Experience in parts, administration, automotive/heavy diesel or a similar industry would be an advantage, but we’re also interested in hearing from people with the right attitude and transferable skills.

A Class 4 licence would be beneficial but is not essential.

Why HDPS?

• Join a proudly Canterbury-owned business established in 1997
• Be part of a supportive and experienced team
• Play an important role in our new FENZ contract
• Varied role combining customer service, parts and administration
• Opportunity to develop your skills within the heavy diesel industry

If you’re organised, enjoy working with people and want to be part of a busy team, we’d love to hear from you.