Part-Time Dental Treatment Coordinator | Patient Experience

Abano Healthcare; Albert-Eden; On-site; NZD 34,000 - 48,000; Part time

Benefits offered by this job

Development opportunities

Supportive team

EAP access

Staff discounts

Leading network

Job summary

Lumino Mt Eden is seeking an experienced Dental Treatment Coordinator to join our busy practice in Mt Eden, Auckland. In this part-time role, you will guide patients through treatment plans, discuss options and costs, coordinate appointments, and work closely with dentists to deliver an outstanding patient experience.

Hours are Monday, Tuesday, and Thursday 8:00am-5:00pm. If you are customer-focused, well organised, and enjoy a team environment with opportunities for development, we’d love to

Qualifications

• Experience in treatment coordination or dental reception.
• Strong communication and customer service abilities.
• Ability to discuss treatment options and costs clearly.
• Proactive, organised, and able to manage multiple priorities.

Responsibilities

• Discussing treatment plans and options with patients in a clear and professional manner.
• Following up on proposed treatment plans and supporting patients to move forward with their treatment.
• Building strong relationships with patients and delivering an exceptional patient experience.
• Coordinating treatment consultations and appointments.
• Discussing treatment costs, payment options, and finance solutions where applicable.
• Working collaboratively with dentists and the wider practice team.
• Conducting follow-up communications to keep patients engaged throughout their treatment journey.
• Supporting treatment acceptance and contributing to practice growth.
• Maintaining accurate patient records and ensuring a seamless treatment coordination process.

Skills

Treatment Coordinator

Dental receptionist

Communication skills

Sales skills

Teamwork

Job description

Lumino Mt Eden is seeking an experienced Dental Treatment Coordinator to join our busy practice in Mt Eden, Auckland. In this part-time role, you will guide patients through treatment plans, discuss options and costs, coordinate appointments, and work closely with dentists to deliver an outstanding patient experience.

Hours are Monday, Tuesday, and Thursday 8:00am-5:00pm. If you are customer-focused, well organised, and enjoy a team environment with opportunities for development, we’d love to