Parking Compliance Officer

Christchurch City Council; Christchurch; Hybrid; NZD 41,000 - 45,000; Full time

Benefits offered by this job

Training programmes

Flexible working arrangements

Collaboration

Benefits for staff

Job summary

Christchurch City Council is seeking Parking Compliance Officers to help keep streets safe and parking available. You’ll be out on foot and by motorcycle, assisting residents with driveways and guiding visitors with directions across busy summer periods.

The role requires a full NZ driver's licence for car and motorcycle, and the willingness to obtain a motorcycle licence if needed. You’ll join a proactive team focused on calm communication and strong customer service.

Qualifications

• Full NZ driver licence to drive a manual vehicle and motorcycle.
• If you don't currently have a motorcycle licence you will need to obtain one before you start.
• Ability to pass a Police Check to obtain an Enforcement Officer warrant (clean record, excluding clean slate).
• Experience managing conflict and maintaining high levels of customer service in high-pressure situations.
• Background dealing with a wide variety of people daily.
• Good level of physical fitness; much of the work is on foot.

Responsibilities

• Patrols to keep traffic moving, parking available, and public spaces accessible.
• Issue tickets on streets as part of enforcement duties.
• Be a friendly, helpful presence for residents and visitors needing directions or assistance.
• Operate on foot and by motorcycle to cover large areas efficiently.

Skills

NZ Driver Licence

Motorcycle Licence

Conflict management

Customer service

Communication skills

Physical fitness

Job description

Our Parking Compliance Officers play an important role in helping Christchurch run smoothly, safely, and fairly.

As our city comes to life over summer with busy streets, community events, visitors, and people enjoying everything Christchurch has to offer, our team is out there every day helping keep traffic moving, parking available, and public spaces accessible for everyone.

From keeping tamariki safe outside schools to supporting access to popular events, parks, beaches, and local businesses, our officers help ensure residents and visitors can enjoy our beautiful city with confidence. We keep the wheels turning, reduce unnecessary congestion, and help make Christchurch a welcoming place for all.

About the role | Ko te mahi nei

Our Parking Compliance Officers enjoy a varied, active role out in the community. You won't just be issuing tickets on the streets; you'll be residents' saviours when there is a vehicle parked over their driveway and a friendly face for our community and visitors when they look to you for directions or assistance.

With summer approaching, this is an exciting opportunity to be part of a team that helps manage increased activity across Christchurch's streets, neighbourhoods, recreational areas, and event spaces. No two days are the same, and you'll be at the heart of ensuring our city remains safe, accessible, and enjoyable during one of the busiest times of the year.

A key part of the role is being highly mobile. Officers patrol both on foot and by motorcycle, and willingness to ride a motorcycle is a mandatory requirement of the position. This enables you to cover larger areas efficiently and respond quickly where needed.

It's true that if you take on this role you may encounter some complex situations and people. That's where your well-honed life skills and calm demeanour come into play. You are someone who finds it easy to communicate and de-escalate a variety of situations when required, but you'll also have the ability and common sense to know when to walk away from a challenging situation.

While full support and training is provided, there are a few things that you'll need to be successful in this role:

• Full unblemished New Zealand Drivers Licence to drive a manual motor vehicle and motorcycle.
• If you don't currently have a motorcycle licence you will need to obtain one before you start.
• The ability to pass a Police Check to obtain an Enforcement Officer warrant (clean criminal record excluding clean slate).
• Experience managing conflict and maintaining high levels of customer service in high-pressure situations.
• A background where you've dealt with a wide variety of people daily.
• A good level of physical fitness. There is a lot of ground to cover, and you'll do most of this on foot.

What's in it for you? He aha ngā hua ki a koe?

If you enjoy being outdoors, staying active, and making a visible difference in your community, this could be the perfect role for you. There's no better time to experience Christchurch than during summer, when the city is buzzing with activity, events, and people making the most of our parks, beaches, and public spaces. As a Parking Compliance Officer, you'll be out and about helping keep the city running smoothly while enjoying a role that’s active, varied, and largely self-managed.

Ask our officers, they'll tell you that on a sunny day in Christchurch there is no better place to be soaking up the fresh air and clocking up your daily steps. Not only do you get to be part of a supportive team, but our officers also say they love the degree of freedom this role gives them as you are mostly self-managed and in control of how your day turns out.

Want to be involved in shaping your City? Here at the Council we know our strength comes from our people, working together as one team to create results. When you join us, you're getting involved first hand, and contributing to crafting the Christchurch community. You will also benefit from:

• Access to training programmes, workshops, and development opportunities
• Flexible working arrangements - WFH, adjustable start and finish times, option to purchase extra leave.
• Collaboration - exposure to wider areas of the organisation
• Benefits - a variety of benefits for Council staff from health schemes to retail discounts.

At the Christchurch City Council, we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with the job description, we encourage you to apply anyways.

We understand that recruitment processes can be challenging. If you require any accessibility support to apply for this role, please reach out to us at [e-mail]

• Hours of work - Parking Compliance Officers generally work a 10 day fortnight following a 7 day rotating roster Monday to Sunday with every second weekend off.Hours of work are a minimum of 7.5 hours and a maximum of 8 hours per day (depending on contract) between 7am and 6pm Monday to Friday and 8am and 4pm Saturday and Sunday.
• Salary-The salary band for this position goes from $29.71 - $33.01 per hour. Starting salaries will be based on knowledge, skills and experience the successful candidate brings to the role, and relativities both, within the immediate team and in the broader organisation for the same or similar roles.
• Closing Date - 15th October 2026

Applications will be reviewed as they are received, and interviews may take place prior to the close date. This means we reserve the right to close a job ad before the advertised close date.

Where it's possible to love what you do.