Democratic Services Support Officer

Christchurch City Council; Christchurch; On-site; NZD 69,000 - 77,000; Full time

Benefits offered by this job

Training programmes

Collaboration across organisation

Health schemes & staff discounts

Job summary

Christchurch City Council seeks a Democratic Support Services Officer to provide professional secretarial support to the Council and its committees. You will manage livestreamed meetings, prepare public-facing documents, and handle District Licensing Committee decisions with high attention to detail.

The role is highly organised, multitasking across activities, and requires learning new systems while maintaining confidentiality. NZ Local Government experience is desirable but not essential.

Qualifications

• Highly organised and adaptable with strong secretarial skills.
• Able to learn new systems and manage diverse tasks.
• Strong communication with Commissioners, Elected Members, and staff.
• Maintain confidentiality in sensitive information.
• Experience in NZ Local Government is desirable but not required.

Responsibilities

• Support livestreamed Council meetings by typing live on screen and handling meeting tech.
• Review District Licensing Committee decisions and compile public-facing documents.
• Balance daily workflows with reactive tasks and tight legislative timeframes.
• Collaborate with internal and external stakeholders to ensure accurate documentation.

Skills

Detail-oriented

Multitasking

Secretarial administration

Confidentiality

Stakeholder communication

Job description

At the Christchurch City Council, our love for our city inspires us as we constantly strive to make it an even a better place to live, work, and play.

Do you have a sharp eye for detail, the ability to multi-task across a variety of activities, and the flexibility to meet shifting deadlines — all while being a strong team player? If so, we’d love you to join our Democratic Services team.

About the role | Ko te mahi nei

As a Democratic Support Services Officer, you’ll play a key role in delivering professional secretarial support to the Council and its committees. No two days are the same — one moment you’ll be supporting a formal Council meeting, and the next you’ll be preparing public facing documents or processing District Licensing Committee decisions.

This role suits someone who is highly organised, adaptable, and confident learning new systems and technology. You’ll balance daily workflows with reactive tasks, so the ability to think on your feet and remain composed under pressure is essential. If you enjoy variety, responsibility, and being part of a supportive team, this is the role for you.

• Attentive yet calm and collected under pressure and have a professional manner as you support livestreamed formal Council meetings by typing live on screen, displaying documents and running the meeting technology.
• Ability to multitask whist maintaining a high level of attention to detail is a must as you will also be processing and reviewing District Licensing Committee decisions and dealing with a wide range of public facing documents.
• Highly organised, task oriented, a quick learner and able to produce consistently high standards of work within tight legislative timeframes without being fazed.
• Excellent communication skills as you deal with multiple internal and external stakeholders including Commissioners, Elected Members and Senior staff.
• Enthusiastic and energetic self-starter with strong experience in secretarial administration. You will be able to maintain a high level of confidentiality. New Zealand Local Government experience would be highly desirable but not necessary.

What's in it for you? He aha ngā hua ki a koe?

This is an opportunity to shape a developing area of work with real citywide impact. You will work with committed colleagues and partners, help communities build their own strengths, and improve how Christchurch prepares for and manages recovery over the long term.

Want to be involved in shaping your City? Here at the Council we know our strength comes from our people, working together as one team to create results. When you join us, you're getting involved first hand, and contributing to crafting the Christchurch community. You will also benefit from:

• Access to training programmes, workshops, and development opportunities
• Collaboration - exposure to wider areas of the organisation
• Benefits - a variety of benefits for Council staff from health schemes to retail discounts.

At the Christchurch City Council, we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with the job description, we encourage you to apply anyways.

We understand that recruitment processes can be challenging. If you require any accessibility support to apply for this role, please reach out to us at [e-mail]

• Hours of work - Fixed Term, full-time - 7 months maternity cover
• Location - This position may be based at any Christchurch City Council location and may be required to support Civil Defence activities or Council business continuity arrangements.
• Salary-The salary band for this position goes from $69,077-$76,752 per annum based on a 40-hour week. Starting salaries will be based on knowledge, skills and experience the successful candidate brings to the role, and relativities both, within the immediate team and in the broader organisation for the same or similar roles.
• Closing Date - 27 October 2026

Applications will be reviewed as they are received, and interviews may take place prior to the close date. This means we reserve the right to close a job ad before the advertised close date.

Reference # 44003

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