Pacs Administrator - Fixed Term

New Zealand Government; Nueva Zelanda; Presencial; NZD 60.000 - 85.000; Jornada completa

Descripción de la vacante

Health New Zealand | Te Whatu Ora Waikato Hospital is seeking a proactive PACS Administrator on a fixed-term basis to support diagnostic imaging services across Waikato and Te Manawa Taki. You will manage PACS and RIS, ensure timely access to images and reports, and collaborate with clinicians, ICT teams and vendors to resolve issues.

You will be part of a skilled PACS team dedicated to digital health excellence, with exposure to multi-site imaging workflows and opportunities to develop

Formación

• Relevant background in information systems, IT, digital health or medical imaging.
• Knowledge of DICOM and HL7 in imaging workflows.
• Strong analytical and troubleshooting skills.
• Ability to work independently and in a team with good communication.
• Willingness to participate in after-hours on-call roster.

Responsabilidades

• Monitor and support reliable availability of medical images and reports for clinical teams.
• Investigate and resolve PACS, RIS, image distribution and workflow issues.
• Support system upgrades, testing and service improvements with clinical ICT and vendors.
• Maintain accuracy and confidentiality of imaging information.
• Participate in after-hours on-call support roster.
• Provide clear, responsive support to internal and external users.

Conocimientos

Information systems background

Medical imaging knowledge

DICOM HL7 knowledge

Analytical troubleshooting

Clear communication

Educación

IT or digital health qualification

Medical imaging qualification

Herramientas

PACS administration

RIS systems

Vendor coordination

Descripción del empleo

Waikato Hospital * Full-Time, Fixed term parental leave cover until February 2028 * Develop specialist experience in clinical imaging systems and digital health * Play a critical role in supporting diagnostic imaging services across Waikato and the wider Te Manawa Taki region. Health New Zealand | Te Whatu Ora is firmly grounded in the principles of Te Tiriti o Waitangi and is committed to building a health system that serves all New Zealanders.

About the Role

Bring your technical, medical imaging or digital health experience to a role that directly supports patient care. We are seeking a proactive and detail-oriented PACS Administrator to join our experienced team at Waikato Hospital on a fixed-term basis to provide parental leave cover. As a PACS Administrator, you will provide day-to-day administration and support for our Picture Archiving and Communication System (PACS), Radiology Information System (RIS) and associated clinical imaging workflows. These systems enable clinicians to access medical images and reports across Waikato and the wider Te Manawa Taki region. This role helps ensure clinicians have timely and reliable access to the imaging information they need to provide safe, high-quality patient care.

Key responsibilities :

• Monitoring and supporting the reliable availability of medical images and reports for clinical teams
• Investigating and resolving PACS, RIS, image distribution and workflow issues
• Supporting system upgrades, testing and service improvements in collaboration with clinical teams, ICT teams and vendors
• Maintaining the accuracy, integrity and confidentiality of clinical imaging information
• Participating in the after-hours on-call support roster
• Providing clear and responsive support to internal and external users

About the Team

The PACS team supports critical radiology systems and workflows across Waikato and the Te Manawa Taki region. You will work closely with radiology staff, clinical users, ICT teams, vendors and external service providers to maintain dependable access to imaging information. You will join a supportive and experienced team of PACS Administrators who are committed to improving digital health systems, resolving operational issues and supporting clinical excellence. The role offers exposure to a complex, multi-site imaging environment and opportunities to further develop specialist knowledge in healthcare technology.

About you

You will be technically capable, adaptable and comfortable working in a fast-paced clinical environment. You will communicate clearly with both technical and non-technical users and bring :

Essential :

• A relevant background or qualification in information systems, information technology, digital health or medical imaging
• Knowledge of medical imaging workflows, standards and terminology, including DICOM and HL7
• Strong analytical, troubleshooting and problem-solving skills
• The ability to prioritise work, operate independently and contribute effectively as part of a team
• Strong written and verbal communication skills, with the ability to explain technical issues clearly
• The ability and willingness to participate in the after-hours on-call support roster

Desirable :

• A medical imaging qualification and current registration with the Medical Radiation Technologists Board, where applicable
• Experience supporting PACS, RIS, healthcare applications, general radiography or other clinical environments
• Experience working with vendors and ICT infrastructure or integration teams
• Experience with DICOM troubleshooting, HL7 interfaces or modality worklists

Working at Health New Zealand Health New Zealand | Te Whatu Ora is dedicated to ensuring excellent healthcare for the people of New Zealand. We embrace a workforce that is diverse and inclusive so that we are better positioned to understand and service our community. We welcome applications from our diverse Māori, Pacific, disabled, and rainbow communities.