Outbound Supervisor
Fliway Group
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Benefits offered by this job
Job summary
Fliway Group is seeking an experienced Outbound Supervisor to lead our Auckland outbound warehouse operations. You will supervise a team, plan order releases, and ensure accuracy and on-time dispatch while maintaining high service levels for customers.
Working with the Operations Manager, you will optimize staffing, uphold safety standards, and drive KPIs across the department in a dynamic logistics environment. This is a hands-on leadership role in a NZ-owned business.
Qualifications
- Experience leading outbound warehouse operations.
- Track record in fast-paced logistics environments.
- Proven ability to develop and motivate teams.
Responsibilities
- Supervise daily outbound warehouse operations and team performance.
- Plan and release orders to meet customer deadlines and service requirements.
- Ensure inventory accuracy, picking quality, and dispatch compliance.
- Oversee quality control processes and outbound documentation.
- Coordinate courier and freight dispatch activities.
- Manage staffing levels and resources to maximise operational efficiency.
- Monitor warehouse damages and investigate issues when required.
- Liaise with customers and internal stakeholders to maintain service excellence.
- Report on operational performance and KPI achievement.
- Maintain warehouse presentation, housekeeping, and system compliance.
- Lead and support a strong health and safety culture across the team.
Skills
Tools
Job description
We're looking for an experienced and motivated Outbound Supervisor to join our Auckland team.
The joining of Fliway and Supply Chain Solutions (SCS) brings together two industry leaders to create a powerhouse in logistics and supply chain innovation. Combining Fliway's extensive national network and freight expertise with SCS's warehousing and customised supply chain solutions, we now offer truly end-to-end logistics services across New Zealand. Our united team is committed to delivering outstanding service through innovation, technology, and a customer-first approach. Join us as we help shape the future of logistics in New Zealand.
We're looking for an experienced and motivated Outbound Supervisor to join our Auckland team. This is a hands‑on leadership role responsible for overseeing the day-to-day outbound warehouse operation, ensuring orders are picked, packed, and dispatched accurately while maintaining outstanding service levels for our customers. Working closely with the Operations Manager, you'll lead warehouse staff, coordinate resources, and ensure operational KPIs, inventory accuracy, safety standards, and customer expectations are consistently achieved. If you enjoy leading from the front, developing people, and driving operational excellence in a fast‑paced logistics environment, we'd love to hear from you.
- Supervise daily outbound warehouse operations and team performance
- Plan and release orders to meet customer deadlines and service requirements
- Ensure inventory accuracy, picking quality, and dispatch compliance
- Oversee quality control processes and outbound documentation
- Coordinate courier and freight dispatch activities
- Manage staffing levels and resources to maximise operational efficiency
- Monitor warehouse damages and investigate issues when required
- Liaise with customers and internal stakeholders to maintain service excellence
- Report on operational performance and KPI achievement
- Maintain warehouse presentation, housekeeping, and system compliance
- Lead and support a strong health and safety culture across the team
The joining of Fliway and Supply Chain Solutions (SCS) brings together two industry leaders to create a powerhouse in logistics and supply chain innovation. Combining Fliway's extensive national network and freight expertise with SCS's warehousing and customised supply chain solutions, we now offer truly end-to-end logistics services across New Zealand. Our united team is committed to delivering outstanding service through innovation, technology, and a customer-first approach. Join us as we help shape the future of logistics in New Zealand.
We're looking for an experienced and motivated Outbound Supervisor to join our Auckland team. This is a hands‑on leadership role responsible for overseeing the day-to-day outbound warehouse operation, ensuring orders are picked, packed, and dispatched accurately while maintaining outstanding service levels for our customers. Working closely with the Operations Manager, you'll lead warehouse staff, coordinate resources, and ensure operational KPIs, inventory accuracy, safety standards, and customer expectations are consistently achieved. If you enjoy leading from the front, developing people, and driving operational excellence in a fast‑paced logistics environment, we'd love to hear from you.
- Supervise daily outbound warehouse operations and team performance
- Plan and release orders to meet customer deadlines and service requirements
- Ensure inventory accuracy, picking quality, and dispatch compliance
- Oversee quality control processes and outbound documentation
- Coordinate courier and freight dispatch activities
- Liaise with customers and internal stakeholders to maintain service excellence
- Report on operational performance and KPI achievement
- Maintain warehouse presentation, housekeeping, and system compliance
- Lead and support a strong health and safety culture across the team
- Full-time, permanent leadership opportunity based in Auckland
- Competitive remuneration package
- Career development opportunities within the Fliway Group
- A supportive team culture focused on safety, service, and teamwork
- Employee benefits including discounted healthcare and access to company holiday homes
- The opportunity to work for a proudly New Zealand‑owned transport and logistics business
- Previous experience in a Warehouse Supervisor, Team Leader, or similar logistics leadership role
- Experience managing outbound warehouse operations
- Strong leadership, planning, and organisational skills
- Excellent customer service and communication abilities
- Experience using Warehouse Management Systems (WMS) and Microsoft Office
- Current Forklift Licence and OSH Certification preferred
- Experience operating MHE (Material Handling Equipment)
- A strong commitment to safety, quality, and continuous improvement
At Fliway, you'll be part of a team that takes pride in delivering exceptional service every day. We're a values‑driven organisation built on four key pillars: Safety | Service | Pride | Profit. If you're ready to take the next step in your logistics leadership career and help drive operational success.
Applicants must be legally entitled to work in New Zealand.
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