Ops Team Lead - Dispatch & Mobile Collections, Auckland

NZ Blood Service

Albert-Eden

On-site

NZD 110,000 - 140,000

Full time

2 days ago

Be an early applicant

Get a reply from this employer

Your resume and cover letter, tailored to exactly what they’re hiring for.

Get past ATS filters

Benefits offered by this job

The opportunity to work in a values‑dr

Supportive and encouraging environment

22 days annual leave

Job summary

New Zealand Blood Service in Auckland is seeking an Operations Team Leader for Dispatch & Mobile Collections. You will lead two teams (Epsom Dispatch and Mobile Collections Support), plan rosters, ensure timely distribution of blood and components, and drive safety and quality.

This role combines leadership with hands-on coordination in a unique health organisation that saves lives daily. Experience in logistics and rostering is desired; you will partner with Blood Collection and external

Qualifications

Experience in an operative leadership role, including rostering staff.
Strong communication and engagement skills with cross-functional teams.
Ability to lead by example and foster a culture of accountability and fairness.
Excellent organisational skills with prioritisation and deadline delivery.

Responsibilities

Lead and manage two operational teams (Epsom Dispatch and Mobile Collections).
Lead daily dispatch activities and distribution of blood and components to hospitals in the northern region and nationwide.
Maintain stock management processes for timely supply of critical goods.
Collaborate with Blood Collection team to schedule mobile collections.
Plan and roster staffing and vehicles for upcoming events.
Coordinate with external agencies to ensure resources and staff availability.
Model a customer service approach within the team; ensure health and safety standards and GMP compliance.