Operations Manager - Supply Chain

Air New Zealand; Māngere-Ōtāhuhu; On-site; NZD 150,000 - 210,000; Full time

Benefits offered by this job

Discounted travel opportunities

FlexiLeave program

Learning & development opportunities

Medical insurance discount

Job summary

Air New Zealand is seeking an Operations Manager – Supply Chain to lead our Auckland North Warehouse and satellite stores. You will guide a team of about 45 people, with 5 to 7 direct reports, and manage an annual budget around $5 million to support safe, reliable parts delivery and optimised warehousing operations.

You will partner with Engineering & Maintenance, Airports, In-flight Operations and Crew to solve challenges, champion safety, and use SAP and KPIs to drive measurable improvements

Qualifications

• Proven leadership in warehousing, distribution or complex operations.
• Ability to manage budgets and drive cost efficiency.
• Experience with SAP or similar ERP systems and data KPIs.
• Strong stakeholder management and cross-functional collaboration.

Responsibilities

• Lead North Warehouse and satellite stores, ensuring safe, reliable delivery of parts and tools.
• Inspire a team of ~45 with 5–7 direct reports and develop leadership capability.
• Drive improvements in warehousing, distribution, freight, inventory and tool control.

Skills

Leadership

Budget management

SAP or ERP

Data-driven

Stakeholder management

Communication

Education

Tertiary qualification in business or supply chain

Tools

SAP

Job description

Lead a critical supply chain operation, empower great people and help keep Air New Zealand flying
Every successful flight relies on a supply chain that delivers the right parts, tools and materials at the right time. At Air New Zealand, you'll have the opportunity to lead an operation that directly supports aircraft readiness, operational reliability and the journeys of millions of customers.

We're looking for an experienced, people-focused Operations Manager - Supply Chain to lead our Auckland North Warehouse and satellite stores. You'll bring fresh thinking, strong operational leadership and a passion for developing people to help shape a safer, smarter and more efficient supply chain.

Leading a team of approximately 45 people and managing an annual budget of around $5 million, you'll have the scale, autonomy and cross-functional influence to make a meaningful difference.

How you'll make an impact

• Lead our North Warehouse and satellite stores, ensuring safe, reliable and efficient delivery of parts, materials and tools that keep airline operations moving
• Inspire and develop a team of approximately 45 people, including 5 to 7 direct reports, building leadership capability, engagement and a culture of accountability
• Drive measurable improvements in warehousing, distribution, freight, inventory and tool control, strengthening service performance and operational efficiency
• Manage an annual budget of approximately $5 million, balancing cost efficiency, service quality and long-term operational capability
• Partner with Engineering & Maintenance, Airports, In-flight Operations and Crew to solve challenges and deliver better outcomes across the airline
• Champion safety, regulatory compliance and business continuity, maintaining strong controls, audit readiness and operational resilience
• Use SAP, performance data and operational KPIs to identify opportunities, improve decision-making and deliver sustainable results.

What you'll bring

You're a collaborative leader who combines commercial thinking with a genuine commitment to people, safety and operational excellence. You know how to navigate complexity, build trusted relationships and turn improvement opportunities into results.

Ideally, you'll bring:

• Proven leadership experience in warehousing, distribution, supply chain or a similarly complex operational environment
• Experience developing high-performing teams, leading change and creating a positive, accountable team culture
• Strong commercial judgement, including budget management, supplier relationships and service level agreements
• An understanding of safety, regulatory and operational requirements, ideally within aviation or another highly regulated industry
• Confidence using SAP or comparable enterprise systems, alongside data and performance measures, to drive improvements
• Strong communication and stakeholder management skills, with the ability to influence across diverse operational teams
• A relevant tertiary qualification in business, supply chain or a related discipline, or equivalent practical leadership experience.

We know great talent comes in many forms. If you bring strong operational leadership experience, transferable skills and a fresh perspective, we'd love to hear from you.

Why join Air New Zealand?
At Air New Zealand, you'll join an iconic Kiwi organisation where your leadership can make a real difference.
We want our people to thrive at work and enjoy life beyond it, with benefits including:

• Generous discounted travel opportunities for you, your friends and whānau
• FlexiLeave, giving you the option to purchase up to four additional weeks of leave each year
• Learning and development opportunities to grow your leadership capability and career
• Access to discounted medical insurance and a range of health and wellbeing support services
• Discounts across hotels, activities, retail and other everyday essentials.

Your journey starts here
If you're ready to lead a critical operation, develop talented people and help shape the future of supply chain performance at Air New Zealand, this is your opportunity to make an impact that reaches well beyond the warehouse.
Bring your leadership, curiosity and drive to improve. We'd love to see where you can take us.

Applications close Sunday 15th November 2026.

Additional Information

At Air New Zealand, we are proudly committed to diversity, equity and inclusion and believe in creating a truly inclusive workplace where everyone can be themselves and thrive. Our people are our greatest asset – because while everything else we do in our operation can be replicated by our competitors, it is our people that truly set us apart. We are firm believers in celebrating the differences and diversity of thought our people bring to their roles.

Seek to bring distant horizons closer. Once near, seize them and make them your reality.

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