Operations Coordinator — Fleet & Logistics For A Growing Team

McFall Fuel; Bay of Plenty; On-site; NZD 90,000 - 130,000; Full time

Job summary

Bay Transport Limited in the Bay of Plenty region seeks an experienced Road Transport Manager to oversee daily transport operations, fleet activities, and driver management. You will ensure compliance with NZTA regulations and safety standards while delivering high customer service levels.

You will lead planning, vehicle servicing, and performance reporting, manage budgets, and coordinate with suppliers and stakeholders to optimise efficiency and reliability across the fleet.

Qualifications

• Minimum 2 years’ experience or Level 4 Qualification.

Responsibilities

• Plan, organise, and control day‑to‑day transport and delivery operations.
• Oversee the operation, allocation, and utilisation of company vehicles.
• Recruit, train, roster, and supervise drivers and operational staff.
• Ensure compliance with NZ transport legislation, NZTA regulations, and health & safety laws.
• Maintain accurate records of deliveries, driver logs, fleet utilisation, compliance, and maintenance.
• Develop and manage operational budgets, including fuel, maintenance, labour, and overhead costs.
• Prepare regular reports for senior management on operations, compliance, and performance trends.

Skills

Leadership

Fleet operations

Regulatory knowledge NZTA

Education

Level 4 Qualification

2 years experience

Job description

What Operations Coordinator Fleet Logistics Fo...

Bay Transport Limited operates road transport and freight services across the Bay of Plenty region and requires a Road Transport Manager to oversee daily transport operations, manage drivers and fleet activities, and ensure compliance with New Zealand transport and safety regulations. This role is essential to ensure efficient service delivery, regulatory compliance, and high customer satisfaction.

Key Requirements

• Minimum 2 years’ experience or Level 4 Qualification.

Key Responsibilities

1. Operational Planning & Service Delivery

• Plan, organise, and control day‑to‑day transport and delivery operations.
• Ensure transport services are delivered efficiently, safely, and on time.
• Monitor daily operations and adjust schedules to respond to traffic conditions, disruptions, or urgent requests.

2. Fleet & Asset Management

• Oversee the operation, allocation, and utilisation of company vehicles.
• Plan and coordinate vehicle servicing, maintenance, inspections, and repairs.
• Ensure vehicles meet NZTA roadworthiness, RUC, registration, and compliance requirements.
• Monitor fuel usage, vehicle performance, and running costs to improve efficiency.

3. Driver & Staff Management

• Recruit, train, roster, and supervise drivers and operational staff.
• Monitor driver performance, attendance, and compliance with company standards.
• Ensure drivers comply with work‑time, logbook, and fatigue‑management rules.
• Conduct staff inductions, performance reviews, and disciplinary processes when required.
• Promote professional behaviour, customer service standards, and safe driving practices.

4. Health, Safety & Compliance

• Ensure compliance with NZ transport legislation, NZTA regulations, and health & safety laws.
• Implement and maintain transport safety systems, policies, and procedures.
• Monitor compliance with driver hours, fatigue management, and drug & alcohol policies.
• Investigate incidents, accidents, and near‑misses and implement corrective actions.
• Maintain compliance documentation, records, and audit readiness.

5. Stakeholder Management

• Liaise with stakeholders to understand delivery requirements and service expectations.
• Resolve complaints, delivery issues, and service disruptions promptly.
• Coordinate with suppliers, subcontractors, and service providers as required.
• Maintain strong professional relationships with clients and business partners.

6. Financial & Performance Management

• Develop and manage operational budgets, including fuel, maintenance, labour, and overhead costs.
• Monitor KPIs such as delivery performance, utilisation, cost efficiency, and driver productivity.
• Prepare operational reports, performance summaries, and management updates.
• Identify cost‑saving opportunities and operational improvements.

7. Systems, Records & Reporting

• Maintain accurate records of deliveries, driver logs, fleet utilisation, compliance, and maintenance.
• Use scheduling systems, GPS tracking, and transport management systems effectively.
• Prepare regular reports for senior management on operations, compliance, and performance trends.
• Review current transport processes and implement efficiency and safety improvements.
• Introduce best‑practice transport and logistics methodologies.