Operations Consultant - Settlements

JobSpace; Auckland; On-site; NZD 70,000 - 90,000; Full time

Benefits offered by this job

Employee benefits

Insurance package

Flexible work

Sports teams

Pizza & drinks

Job summary

Heartland is seeking an Operations Consultant to support the Settlements team in settling, paying out and maintaining loans. You will own multiple tasks, provide admin support, ensure compliance with regulations, and handle documentation and data entry.

This role suits someone eager to advance in banking and financial services within a collaborative team. The position emphasizes accuracy, deadline-driven work, and strong relationship-building with customers and colleagues as Heartland continues

Qualifications

• Banking or finance experience preferred.
• Knowledge in loan documentation, securities, and settlement beneficial.
• Customer service or administration experience.
• Good eye for detail and problem-solving skills.

Responsibilities

• Manage the settling, paying out, and maintenance of loans.
• Provide admin and support to the Settlements team.
• Ensure regulatory compliance obligations are met.
• Issue related documentation and perform data entry.

Skills

Banking experience

Loan documentation

Customer service

Attention to detail

Job description

Operations Consultant - Settlements (12 months contract)

Is this your next move? This isn't just any old banking role, this will keep you challenged, motivated and happily on your toes. You'll be a crucial member of the Settlements team responsible for managing the process of settling, paying out and maintaining loans. You'll own a bunch of tasks, provide admin and support, ensure our regulatory compliance obligations are met and issue related documentation and enter data. Does this sound like you? You may be looking to get your foot into the banking sector or you're looking for the perfect career step within financial services. You're a collaborator, people person and team player. You've got a 'get things done' attitude, have no problem working to deadlines and are ready to roll up your sleeves and get into it. You're a pro with:

• Banking or finance experience preferred
• Knowledge in loan documentation, securities, and settlement beneficial
• Customer service or administration experience
• Good eye for detail and problem-solving skills

Does this sound like you?

Above all else you believe in finding the best outcome for our customers and for Heartland. You've got strong computer skills and a great attitude. You like to take ownership of your work and can work to tight deadlines and juggle competing priorities with ease. You've got a great sense of humour; you're a team player and have loads of initiative to drive results. You'll have a proven record of building strong relationships with customers and colleagues.

A bit about us and what we do Heartland is an NZX/ASX-listed financial services group with big growth plans. Heartland Group owns both Heartland Bank in New Zealand and Heartland Bank in Australia. We provide award-winning savings and finance products to a diverse range of customers including business owners, farmers and retirees. Heartland's strategy is to digitalise everything we do, enabling us to provide customers with what they need in a scalable way. We can then pass those benefits onto our customers through faster service and better rates.

Can you see yourself here? We're innovative and always evolving. We work together as one team and have big ambition. We're committed to creating a culture of inclusivity that celebrates our diverse backgrounds and supports the wellbeing of our people. We offer real opportunities for learning and career development. You can also drive change through our internal groups (including Manawa Whenua - our Māori group, the Rainbow Committee, Diversity & Inclusion Committee and our Green Team).

• employee banking benefits
• an excellent insurance package
• flexible working options
• sports teams (touch, netball and football)
• Friday night pizzas and drinks!

Diversity & Inclusion At Heartland, we're proud to celebrate the many characteristics that make each of us different.

We embrace diversity in all its forms and believe in creating an environment that helps us better understand and serve our customers. As a Living Wage Employer, a Hearing Accredited Workplace, and a Rainbow Tick certified organisation, we're committed to doing right by our people.