Operations Assistant

Harvey Norman Stores (NZ) Pty; Gisborne; On-site; NZD 26,000 - 34,000; Part time

Benefits offered by this job

Store discounts

Exclusive staff discounts on Harvey No

Employee Assistance Programme (Raise)

Long service recognition every 5 years

Job summary

Harvey Norman Gisborne is seeking a part-time Operations Assistant to keep the store running smoothly. You’ll work behind the scenes and on the shop floor, coordinating stock, supporting customers, and assisting the sales team to deliver a great shopping experience.

You’ll be part of a friendly, fast-paced retail environment with opportunities to grow your retail operations experience. If you’re reliable, well-organised and customer-focused, we’d love to hear from you.

Qualifications

• Experience working with stock or in a retail environment.
• Strong communication and interpersonal skills.
• Excellent customer service approach.
• High attention to detail and ability to follow processes accurately.
• Good time management and ability to prioritise tasks.
• Flexible and adaptable in a fast-paced, team environment.
• Basic computer skills and POS experience (desirable).
• Retail sales or cashier experience (desirable).

Responsibilities

• Coordinate store stock, including transfers, supplier orders and customer orders.
• Assist with merchandising, ticketing, product displays and stock presentation.
• Support stock take preparation and execution.
• Provide customer service, including handling queries and following up on orders.
• Assist with resolving customer issues and maintaining a positive experience.
• Support sales activities, including cashiering and fulfilling online orders when required.

Skills

Stock coordination

Customer service

Cashier

Merchandising

POS experience

Stock takes

Tools

Microsoft Office

Job description

Part-time | Gisborne

Looking for a hands-on role where no two days are the same? Join our Electrical department as an Operations Assistant, where you’ll play a key role in keeping the store running smoothly while supporting both customers and the sales team.

At Harvey Norman, you’ll gain valuable retail operations experience, work with a supportive team, and have opportunities to grow your career in one of New Zealand’s leading retailers.

About the Role

This is a dynamic and practical role focused on stock coordination, operational support, and customer service. You’ll work behind the scenes and on the shop floor to ensure the department runs efficiently and delivers a great customer experience.

Key Responsibilities

• Coordinate store stock, including transfers, supplier orders and customer orders.
• Assist with merchandising, ticketing, product displays and stock presentation.
• Support stock take preparation and execution.
• Provide customer service, including handling queries and following up on orders.
• Assist with resolving customer issues and maintaining a positive experience.
• Support sales activities, including cashiering and fulfilling online orders when required.

About You

We’re looking for a reliable, organised team player who enjoys working in a busy retail environment and takes pride in getting the details right.

Attributes we are looking for include:

• Experience working with stock or in a retail environment.
• Strong communication and interpersonal skills.
• Excellent customer service approach.
• High attention to detail and ability to follow processes accurately.
• Good time management and ability to prioritise tasks.
• Flexible and adaptable in a fast-paced, team environment.
• Basic computer skills and POS experience (desirable).
• Retail sales or cashier experience (desirable)

About the benefits

Working with us means you get access to some exclusive staff perks, including:

• Clear career progression – our Store Managers were all promoted from within
• Exclusive staff discounts on Harvey Norman products
• Discounts on health insurance, eye care, dental care, and banking products
• Access to Employee Assistance Programme (Raise)
• Long service recognition every 5 years

About Harvey Norman

Harvey Norman has been part of New Zealand homes since 1997, growing to over 45 stores nationwide with around 2,000 employees. We’re proud to be a market leader known for quality products and outstanding customer service.

Our people are at the heart of what we do, and we are committed to developing talent and promoting from within. Whether you’re starting your retail career or looking to take the next step, we provide the training and support to help you succeed.

If you’re driven, people-focused, and ready to take control of your career and earnings, we’d love to hear from you.