Operations and Control Manager

Randstad New Zealand; Auckland; Hybrid; NZD 120,000 - 150,000; Full time

Job summary

Randstad New Zealand is seeking an Operations and Control Manager in Auckland CBD to own end-to-end operational rhythm from opportunity approval through contracting, delivery mobilization, billing, and revenue recognition.

The role requires a hands-on leader with experience in commercial operations, risk governance, and process excellence, operating in a hybrid work model to support secure business growth.

Qualifications

• 8+ years of commercial operations, Line 1 Risk, governance, or consulting operations experience across the full commercial lifecycle.
• Strong analytical mindset with proven expertise managing contract execution, revenue realization, and complex matrixed environments.
• Workflows: disciplined operating routines, risk escalation, and audit-ready documentation.
• Preferred background in large-scale professional services, corporate banking, or high-governance commercial operations.

Responsibilities

• Contracting & Governance: Act as the central contact for regional contracting, developing, reviewing, and executing client contracts and SOWs.
• Commercial Enablement: Support advisory leads by coordinating operational workflows across internal systems to remove process bottlenecks.
• Revenue Operations: Drive monthly forecasting, ensure accurate revenue recognition, and proactively manage revenue-at-risk escalations.
• Business Controls: Execute core Line 1 risk controls across purchase orders, third-party workforce setup, and offshore cash billing.
• Process Excellence: Champion data governance across project systems and establish repeatable, automated operating practices to support delivery.

Skills

RevOps

Contracts

Sales Ops

Forecasting

Governance

Risk

Billing

Pipeline

Fintech

Operations and Control Manager

Education

Bachelor Degree

Job description

The Company

Our client is a global leader in payment processing technology, operating a massive digital network that powers secure financial transactions worldwide. Their value-added advisory division works directly with financial institutions, enterprise merchants, and industry partners on strategy, operational optimization, and growth.

The Role

As the Operations and Control Manager, you will serve as the central control point for regional commercial operations. This hands-on role takes full ownership of the end-to-end operational rhythm - from opportunity approval through contracting, delivery mobilization, billing, and revenue recognition - ensuring disciplined execution, accuracy, and audit-readiness.

Key Duties

• Contracting & Governance: Act as the central contact for regional contracting, developing, reviewing, and executing client contracts and SOWs.
• Commercial Enablement: Support advisory leads by coordinating operational workflows across internal systems to remove process bottlenecks.
• Revenue Operations: Drive monthly forecasting, ensure accurate revenue recognition, and proactively manage revenue-at-risk escalations.
• Business Controls: Execute core Line 1 risk controls across purchase orders, third-party workforce setup, and offshore cash billing.
• Process Excellence: Champion data governance across project systems and establish repeatable, automated operating practices to support delivery.

Skills & Experience Required

• Experience: 8+ years of commercial operations, Line 1 Risk, governance, or consulting operations experience across the full commercial lifecycle.
• Core Skills: Strong analytical mindset with proven expertise managing contract execution, revenue realization, and complex matrixed environments.
• Workflows: Deep capability in establishing disciplined operating routines, managing risk escalation, and maintaining audit-ready documentation.
• Approach: A self-directed operator who takes pride in the details, acts with high ownership, and resolves operational ambiguity with data.
• Preferred Background: Prior exposure to large-scale professional services, corporate banking, or high-governance commercial operations.

Company & Culture

Join a supportive and collaborative global enterprise that values meticulous execution, risk governance, and process excellence. Work in modern Auckland CBD offices offering a flexible hybrid working model, where your operational leadership will directly support secure business growth.

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

Experience

8 years

Skills

• RevOps
• Contracts
• Sales Ops
• Forecasting
• Governance
• Risk
• Billing
• Pipeline
• Fintech
• Operations and Control Manager

Qualifications

• Bachelor Degree

education

Bachelor Degree