transformation director - financial services

Randstad Staffing; Auckland; Hybrid; NZD 180,000 - 240,000; Full time

Job summary

Randstad Staffing in Auckland seeks a Transformation Director – Financial Services to lead strategic PMO initiatives, partner with C-suite, and drive complex, multi-line transformations across banking and wealth operations.

You will shape future-state operating models, design transformation roadmaps, and deliver technology-enabled solutions including AI and automation, with a strong emphasis on stakeholder coaching and business adoption.

Qualifications

• 5 years+ experience leading enterprise PMO and transformations.
• Domain expertise in banking, wealth, or financial operations.
• Strong ability to design future-state operating models.
• Experience with digital workflows, AI and data platforms.

Responsibilities

• Shape future-state operating models and transformation roadmaps.
• Lead multidisciplinary PMO frameworks across business, tech, data, and change streams.
• Redesign end-to-end processes for efficiency in customer, regulatory, and lending areas.
• Implement technology-enabled solutions using digital platforms, AI, and automation.
• Engage C-suite executives to influence decisions and drive adoption.

Skills

Leadership

Domain expertise

Strategy

Tech-savvy

Advisory

Education

Bachelor Degree

Job description

Transformation Director - Financial Services

Role Overview

We are seeking a Strategic PMO Lead to partner with senior client executives and drive complex transformations. Join a premier global professional services firm in Auckland to solve high-stakes operational challenges across the financial services sector.

Key Duties

• Shape: Future-state operating models, transformation roadmaps, and compelling investment cases.
• Lead: Multidisciplinary PMO frameworks spanning business, technology, data, and change workstreams.
• Redesign: End-to-end customer, operational, regulatory, and lending processes for efficiency.
• Implement: Technology-enabled solutions utilizing digital platforms, AI, and workflow automation.
• Engage: C-suite executives to influence decision-making and ensure sustained business adoption.

Skills & Experience Required

• Leadership: Proven enterprise PMO and transformation leadership.
• Domain: Deep expertise in banking, wealth, or financial operations.
• Strategy: Strong capability in future-state operating model design.
• Tech-Savvy: Experience with digital workflows, AI, and enterprise data.
• Advisory: Exceptional C-suite stakeholder management and coaching.

Company & Culture

Join a market-leading global management consultancy dedicated to creating impactful, positive outcomes for clients and communities. Work in a diverse, collaborative environment that values technical excellence, strategic thinking, and inclusive, high-performing teams.

Benefits & Environment

Enjoy a flexible hybrid working model out of our Auckland office that prioritizes your wellbeing and work-life balance. This high-impact role empowers you to shape critical financial operations while being supported by a highly collaborative organizational culture.

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

experience

5 years

skills

Enterprise Platforms, Digital Technologies, Technology-Enabled Solutions, Technology Delivery, Artificial Intelligence, AI, Workflow Automation, Advanced Analytics, Data Solutions, Operating Model Design, Future-State Design, Process Redesign.

qualifications

• Bachelor Degree

education

Bachelor Degree