Op Shop Assistant / Papanui

SPCA; Christchurch; Vor Ort; NZD 15.000 - 16.000; Teilzeit

Benefits dieser Stelle

Birthday leave

Employee discounts

Wellness support

Career growth

Purpose-driven org

Zusammenfassung

SPCA is opening a new Papanui Op Shop and seeks an enthusiastic Part-time Assistant to help build a welcoming store. You’ll handle donations, assist customers, and support volunteers while driving sales and safeguarding a tidy, safe environment.

You’ll work Sunday and Monday, with duties including opening/closing, stock rotation, and merchandising, supported by the Op Shop Manager and volunteers.

Qualifikationen

• Retail and customer service experience, including sole charge.
• Confidence taking responsibility for a store and managing priorities independently.
• Focus on driving sales and contributing to budgets and KPIs.
• Strong communication skills and ability to support diverse people.
• Merchandising and second-hand goods interest.
• Cash handling, daily balancing and banking experience.
• Tech-savvy with email, Word, Excel and POS systems.
• Organised with initiative and problem-solving approach.
• Commitment to SPCA’s mission and availability for Sunday and Monday shifts.

Aufgaben

• Support sales growth and help the store meet budgets and KPIs.
• Work sole charge when required, open/close the shop and manage daily operations.
• Provide friendly, helpful service to encourage return visits and donor support.
• Support and guide volunteers, assign tasks and help training.
• Sort, price, and rotate donated goods to keep stock fresh.
• Create appealing displays and support in-store promotions to maximise sales.
• Use email, Word, Excel and POS for communications and reporting.
• Manage cash handling and balance daily takings, complete banking and records.
• Help establish the new store’s presentation and community connections.
• Maintain a clean, safe shop environment.

Kenntnisse

Retail experience

Customer service

Cash handling

Merchandising

Teamwork

Tools

POS systems

Microsoft Word

Excel

Jobbeschreibung

Join SPCA as an Op Shop Assistant and help make our new Papanui store a welcoming destination for second-hand treasures. This is an exciting opportunity to be part of a new store from the beginning, building connections with customers and volunteers while raising vital funds for animals in need.

• Op Shop Assistant – Papanui
• Permanent, Part-Time – 16 hours per week
• Sunday and Monday, 8.45am–5.15pm

ABOUT THE ROLE

Working with the Op Shop Manager and our volunteers, you’ll help deliver excellent customer service, create inviting displays and keep the shop running smoothly. From sorting donations to processing sales, you’ll take a hands‑on approach to making the store a success.

Working sole charge is an important part of this role. You’ll need to be confident taking responsibility for the shop when the Manager isn’t there, making day‑to‑day decisions and supporting volunteers to keep things running efficiently.

Key responsibilities include:

• Supporting sales growth and helping the store achieve its budgets and KPIs.
• Working sole charge when required, including opening and closing the shop, managing daily operations and resolving customer queries.
• Providing friendly, helpful service that encourages customers to return and donors to keep supporting us.
• Supporting and guiding volunteers, helping with task allocation, training and creating a positive team environment.
• Sorting, quality checking, pricing and rotating donated goods to keep the shop fresh and well stocked.
• Creating appealing merchandise displays and supporting in-store promotions to maximise sales.
• Confidently using email, Microsoft Word, Excel and POS systems for store communications, administration, reporting and sales transactions.
• Managing cash handling, balancing daily takings and completing banking and records in line with SPCA procedures.
• Helping establish the new store’s presentation, routines and local community connections.
• Maintaining a clean, tidy and safe environment for customers, donors and volunteers.

ABOUT YOU

You’re a friendly, reliable retailer who enjoys variety and is happy to roll up your sleeves. You’ll be excited by the opportunity to help establish a new shop and create a great experience for everyone who walks through the door.

You’re comfortable working independently, taking initiative and making sound decisions. You’ll also enjoy working alongside volunteers and understand how teamwork, great service and thoughtful merchandising contribute to a successful store.

You’ll bring:

• Retail and customer service experience, ideally including experience working sole charge.
• Confidence taking responsibility for a store and managing competing priorities independently.
• A focus on driving sales and contributing to budgets and KPIs.
• Strong communication skills and the ability to support people from a range of backgrounds.
• An eye for merchandising and an interest in second‑hand goods.
• Confidence with cash handling, daily balancing and banking.
• A tech‑savvy approach, with confidence using email, Microsoft Word, Excel and POS systems.
• Strong organisation, initiative and a practical approach to solving problems.
• A commitment to SPCA’s mission and reliable availability for Sunday and Monday shifts.

SPCA PURRRKS

To support you in your role and beyond, we offer:

• Paid birthday leave, because your special day deserves to be yours!
• Exclusive employee discounts, benefits and retail offers.
• Access to 24/7 confidential wellness support.
• Opportunities for professional development and career growth.
• The opportunity to contribute to a collaborative, purpose‑driven organisation working towards better outcomes for animals.

We value diversity and welcome applicants from all backgrounds. All candidates must have the legal right to work in New Zealand.