Onsite IT Systems Engineer — 6-Month Contract

Briscoes Homeware; Albert-Eden; On-site; NZD 75,000 - 110,000; Full time

Job summary

Briscoes Homeware – Morningside, North Island, is hiring for a six-month fixed-term IT Systems Specialist to provide Level 3 support and hands-on systems work onsite in Morningside. The role runs October through March, 40 hours per week, Monday to Friday, to back the IT team across the retail network.

The successful candidate will have at least five years in IT, a business or computing degree, strong troubleshooting and communication skills, and a disciplined approach to change control and

Qualifications

• At least five years’ experience in an IT role, with Level 3 capability.
• A diploma or bachelor’s degree in a business or computing field, or equivalent.
• Strong troubleshooting and independent problem-solving skills.
• Clear interpersonal and communication skills, including the ability to guide and help users.
• A structured and disciplined approach to change control, documentation and helpdesk practices.
• Availability to take part in the on-call roster and travel to stores locally and nationally when required.

Responsibilities

• Handle broad day-to-day systems work and technical issues, giving the wider IT team more capacity to focus on its assigned projects.
• Manage and monitor existing and new IT systems and infrastructure, including installation, configuration, testing, maintenance and upgrades.
• Contribute practical systems support to project activity, including configuration, testing, troubleshooting and documentation, as directed by the IT team.
• Provide second and third level support, assist with helpdesk overflow when needed, and troubleshoot technical issues and outages.
• Apply security patches and maintain effective security, backup and redundancy practices.
• Improve systems availability and efficiency through proactive monitoring, continuous improvement and appropriate automation.
• Work with internal teams, end-users, vendors and service providers to resolve issues and support technology needs across Support Office, stores and the Distribution Centre.
• Participate in the on-call roster and travel to stores locally and nationally when required.

Skills

Level 3 support

Troubleshooting

Communication skills

On-call availability

Education

Diploma or Bachelor in business or computing

Tools

SAP

Windows Server

Active Directory

Networking

Firewalls

Linux

Virtualisation

IT Security

Job description

Briscoes Homeware – Morningside, North Island, is hiring for a six-month fixed-term IT Systems Specialist to provide Level 3 support and hands-on systems work onsite in Morningside. The role runs October through March, 40 hours per week, Monday to Friday, to back the IT team across the retail network.

The successful candidate will have at least five years in IT, a business or computing degree, strong troubleshooting and communication skills, and a disciplined approach to change control and