Online Personal Shopper / Home Delivery

Foodstuffs North Island; Napier; On-site; NZD 42,000 - 54,000; Full time

Job summary

Foodstuffs North Island – Greenmeadows New World in Napier is hiring for Online Personal Shopper / Home Delivery Agent to join our Online Shopping team. You will help deliver a great shopping experience with a strong customer focus.

This full-time role (40 hours/week) covers home delivery on a Sunday–Thursday roster, 9:00am–5:00pm. When not delivering, you’ll assist with picking and packing online orders in-store to help customers receive their groceries accurately and on time.

Qualifications

• Strong customer focus and decision-making that serves customers.
• Able to work independently and in a team.
• Thrives in a fast-paced retail environment.
• Physically fit and able to meet the role's requirements.
• Excellent communication and interpersonal skills.
• Hold a valid full, clean New Zealand Driver's License.

Responsibilities

• Deliver online orders to customers' homes on a nominated day and time.
• Assist with in-store picking, packing and processing of online orders.
• Support home delivery and customer service in-store.

Skills

Customer focus

Teamwork

Communication

Driver's Licence

Job description

We're on the look out for our next customer service superstars to join the growing Online Shopping team at Greenmeadows New World!

If you're passionate about delivering outstanding customer service, enjoy working in a face-paced environment, and love being part of a supportive team - we'd love to hear from you!

The Role:

This position includes both the Online Personal Shopping aspect in-store and the Home Delivery service

The Home Delivery Driver is the stores ambassador and is required to deliver a customers Online Shopping order to their home on a nominated day and time, in a timely, safe manner whilst providing the highest level of excellent customer service.

The driver needs to ensure that all tasks are efficiently and accurately completed in a timely, professional manner, thereby encouraging customers to make repeat online purchases. When not delivering the driver will join the picking team in-store.

The Personal Shopper (or picker!) will be required to assist the team to plan and organise the day-to-day picking, packing and processing of all customer orders for the Online customer.

The Successful applicant will demonstrate the following attributes:

• A strong "customer-focus" and make decisions that best serve our customers
• The ability to work both independently and as part of a team
• Thrive in a fast paced retail environment
• Be physically fit and able to meet the requirements of the role
• Excellent communication and interpersonal skills
• Hold a valid full, clean New Zealand Drivers License

The Position:

The Online Personal Shopper / Home Delivery Agent is a full-time, permanent position, totaling 40 hours per week.

Sunday - Thursday roster, 9.00am - 5.00pm daily

Please note:

We also have a second Full-time Online Personal Shopper opportunity available, which does not include the Home Delivery aspect.

If you're ready to join a team that puts customers first and takes pride in delivering a great shopping experience, we'd love to hear from you.

Closing Date: Applications reviewed as received