Officer Revenue Management

University of Otago; Dunedin; On-site; NZD 64,000 - 68,000; Full time

Benefits offered by this job

Five weeks’ annual leave

6.75% superannuation scheme

Real work/life balance

Job summary

The University of Otago is seeking a collaborative team member for the Revenue Management team within Financial Control. The role focuses on accounts receivable processing, student fee management, banking coordination, invoicing, and follow-up on outstanding accounts.

We value strong numeracy, data analysis, and excellent customer service. The ideal candidate will work in a fast-paced environment with a focus on accuracy, process improvements, and building relationships with staff and students.

Qualifications

• Strong numeracy and data analysis skills.
• Experience in providing customer service.
• Organised and detail-oriented with good time management.

Responsibilities

• Process payments and manage student fees.
• Coordinate banking transactions and issue invoices.
• Follow up on outstanding accounts and maintain financial controls.
• Produce reports using financial data and provide timely financial enquiries support.
• Escalate complex issues when required and identify process improvements.

Skills

Numeracy

Data analysis

Customer service

Organisation

Time management

Problem solving

Microsoft Office

Learning new technologies

Transactional accounting experience

Tools

Microsoft Office

Job description

The University of OtagoTe Whare Wānanga o Otāgo The University of Otago is New Zealand’s first university and one of its finest. It is a leader across all fields of academic endeavour – the humanities, sciences, health sciences and...

Looking for a role that allows flexibility in your day, all while working in a small, highly effective team? If so, this could be the role for you.

The role/Te mahi

As part of the Revenue Management team within Financial Control, you’ll play a key role in supporting the University’s day-to-day financial operations. The team works closely with a variety of stakeholders, providing efficient accounts receivable services and financial support across the organisation.

Your responsibilities will include processing payments, managing student fees, coordinating banking transactions, issuing invoices, and following up on outstanding accounts. You’ll also help ensure financial processes and controls are followed, identify opportunities to improve systems and processes, and produce reports using financial data. A key part of the role is providing friendly and responsive support for financial enquiries, resolving issues where possible and escalating more complex matters when required.

We're looking for someone who is organised, detail-oriented, and enjoys working in a fast-paced environment where accuracy matters. You’ll be a quick learner who can adapt to new systems and processes with ease, while building strong relationships with colleagues, staff, and students.

The ideal candidate will be a collaborative team player who takes initiative, thinks critically, and enjoys finding practical solutions to everyday challenges. You'll thrive in a role that combines customer service, financial processing, and problem-solving.

You will ideally have:

• Strong numeracy and data analysis skills.
• A passion for delivering exceptional customer service.
• Excellent organisational, time management, and problem-solving abilities.
• Proficiency in Microsoft Office and confidence learning new technologies.
• Experience in a transactional accounting environment (desirable).
• A demonstrated commitment to cultural awareness, inclusivity, and respect, including an understanding of Te Ao Māori, Te Tiriti o Waitangi principles, and Pasifika values.

The Financial Services Division at the University of Otago oversees all financial operations, ensuring effective management and compliance across the institution. Our team plays a vital role in maintaining financial stability and efficiency through key areas, including Financial Accounting Services, Management Accounting Services, Procurement, and Financial Systems. By providing expert financial guidance and support, we help drive informed decision-making and operational excellence across the University.

This is a full-time (37.5 hours per week), permanent position located in Ōtepoti, Dunedin.

The appointment range for the roles is Level 4 $63,508 to $68,185. Top of Range $73,640.

You must have the right to live and work in New Zealand to apply for this role.

We offer a competitive salary, five weeks’ annual leave, a 6.75% superannuation scheme, and the ability to achieve real work/life balance. More information regarding employee benefits can be found here: Employee Benefits.

The University of Otago is a workplace that values and utilises diverse and inclusive thinking, people, and behaviours. This means that the contributions of staff with diverse backgrounds, experiences, skills, and perspectives are valued and respected.

For further information, please contact Alex Veltman, Lead Officer Revenue Management, via the contact details below.

Applications quoting reference number 2601591 will close on Sunday, 15 November 2026.

Applications will be considered as they are received. The University reserves the right to close this vacancy at any time.