NZ Country Manager & Senior Key Account Leader

Ericsson; Albert-Eden; On-site; NZD 120,000 - 180,000; Full time

Job summary

Ericsson New Zealand seeks a commercially minded KAM and Country Manager to lead key accounts and oversee country growth from Auckland. The role involves working with Australia-based teams, driving profitable sales, and building senior-level customer partnerships.

You will manage a team of 20 dotted line reports, ensure delivery quality and governance, and translate market insights into practical plans and proposals. A telecom/engineering background and strong English communication are essential.

Qualifications

• Strong sales/account management experience in telecommunications, enterprise tech, or related industries.
• Demonstrated leadership in ambiguous environments and risk-informed decisions.
• Experience managing large national or regional accounts in New Zealand enterprise markets.
• Set-to-win sales mindset with strategic, consultative approach to complex solutions.
• Strong analytical and problem-solving abilities.

Responsibilities

• Develop and execute a comprehensive Key Account Strategy for New Zealand aligned to customer priorities and Ericsson growth objectives.
• Drive profitable sales through short-term initiatives and long-term business development.
• Lead executive relationship management with customers and government entities; build senior-level partnerships.
• Ensure quality and profitability of ongoing delivery with governance and risk management.
• Lead, coach, and develop a high-performing team of 20 dotted line reports.
• Partner with Ericsson Product, Solutions, and Delivery teams to fulfill commitments.
• Own and optimize the account P&L including net sales, working capital, forecasting, and resource allocation.
• Drive cross-functional collaboration across regions to meet customer commitments and identify growth opportunities.
• Maintain market and customer intelligence and translate into account plans and proposals.
• Ensure compliance with policies, ethics standards, and legal requirements.

Skills

Key Account Management

Sales Leadership

Telecom knowledge

Strategic Planning

English Communication

Education

University degree in telecom/engineering

Business administration degree

Job description

Ericsson New Zealand seeks a commercially minded KAM and Country Manager to lead key accounts and oversee country growth from Auckland. The role involves working with Australia-based teams, driving profitable sales, and building senior-level customer partnerships.

You will manage a team of 20 dotted line reports, ensure delivery quality and governance, and translate market insights into practical plans and proposals. A telecom/engineering background and strong English communication are essential.