NZ Cluster Manager - Retail Experience Leader

Dusk; Auckland; On-site; NZD 120,000 - 150,000; Full time

Job summary

Dusk is looking for a Cluster Manager to lead our New Zealand region and oversee NZ stores, ensuring an unforgettable customer experience. You will mentor store teams, drive sales performance, and work with leaders to implement our brand standards across the network.

As a true business leader, you will communicate effectively, manage competing priorities with agility, and help create a fun, results-driven store environment in Auckland and surrounding areas.

Qualifications

• Passion for customers and teams.
• Strong communication and people skills.
• Proficient computer skills and tech comfort.
• Able to be agile and flexible in approach.

Responsibilities

• Oversee the New Zealand region to deliver in-store customer experience.
• Lead and develop store teams across NZ.
• Collaborate with store managers to achieve business goals.

Skills

Customer focus

Team leadership

Communication

Tech savvy

Agile mindset

Tools

MS Office

Job description

Dusk is looking for a Cluster Manager to lead our New Zealand region and oversee NZ stores, ensuring an unforgettable customer experience. You will mentor store teams, drive sales performance, and work with leaders to implement our brand standards across the network.

As a true business leader, you will communicate effectively, manage competing priorities with agility, and help create a fun, results-driven store environment in Auckland and surrounding areas.