Nutrition Advisor/Retail Assistant Part-time (Mount Maunganui)

Raw Essentials; Mount Maunganui; On-site; NZD 21,000 - 27,000; Part time

Benefits offered by this job

Staff discount

Job summary

Raw Essentials is seeking a part-time team member for the Mount Maunganui store. The role covers Sundays and Mondays (about 14 hours per week) with flexibility to cover extra shifts when staff are away.

Full training in raw feeding will be provided to help educate pet owners on a species-appropriate diet. Responsibilities include customer service, case management, day-to-day shop operations, and maintaining customer records.

Qualifications

• Retail experience with a strong customer service focus.
• Willingness to lift up to 20 kg of stock.
• Excellent communication and interpersonal skills.
• Ability to work well independently and as part of a team.

Responsibilities

• Customer Service
• Case management
• Day to day running of the shop
• Maintenance of customer records

Skills

Retail experience

Customer service

Communication skills

Teamwork

Attention to detail

Lift up to 20 kg

Multitasking

Job description

Raw Essentials is on a mission to improve the life of every cat and dog by helping owners feed what's naturally best for their pet. We're recognised as the raw feeding experts, operating from 17 stores across New Zealand, and offering personalised advice and a wide range of locally sourced and 100% natural products - that pets and owners lap up.

About Our Role

We currently have a part‑time role available in the Mount Maunganui store. This role will be working every Sunday/Monday (approx.14 hours per week). Flexibility to cover extra shifts when staff are away would be a bonus!

In addition to customer service and keeping the shop looking amazing, you'll be providing advice and education for pet owners, to help their dogs and cats eat their way to better health with a species appropriate, 'raw meaty bones' diet.Full training in all aspects of raw feeding for cats and dogs will be provided.

We sell frozen pet food – lots of it!Our storesget regular, frozen deliveries, so you'll need to be strong, active and willing to get 'stuck in'. This is a physical role,unpacking deliveries and keeping the freezers fully stocked throughout the day.

About Your Responsibilities

Key responsibilities include:

• Customer Service
• Case management
• Day to day running of the shop
• Maintenance of customer records

About You

If you have a flair for customer service, excellent communication skills, great attention to detailand an enthusiasm for natural animal health & well being, we'd love to hear from you.Our ideal candidate will:

• Have experience in retail and anexcellent customer service focus
• Have no issues with lifting heavy boxes (up to 20kgs) of stock
• Have strong, effective communication skills and good interpersonal skills
• Demonstrate a good work ethic & attention to detail
• Be able to workwell independently andas part of a team
• Be flexible and able to multitask effectively
• Be passionate about natural animal health & well being
• Have background knowledge/personal experience of raw feeding cats/dogs, or a strong interest in raw feeding

Applicants for this position must have the right to work in New Zealand.

What's in it for you?

This is a unique opportunity to be involved in a growing, sustainable, NZ‑owned and operated company that truly cares about their people and their product. We offer a development‑focused environment and positive team culture. Hourly rate will be dependent upon skills and experience and employees enjoy a staff discount.