Needs Assessment Service Coordinator - Taupo

JobSpace; Rotorua; On-site; NZD 70,000 - 90,000; Full time

Benefits offered by this job

Free staff parking

Flu vaccination on site

Discounts with local businesses

Employee Assistance Program

Job summary

Health New Zealand | Te Whatu Ora Lakes seeks a Needs Assessment Service Coordinator to join our Taupo-based team. You will perform holistic assessments and coordinate support for older adults and others with long-term conditions, working with clients across the Lakes region including Rotorua, Mangakino, Taupo and Turangi.

The role requires NZ Registered health professionals (Social Worker, OT, Physiotherapist or Nurse) with current practicing certificates, strong communication, and

Qualifications

• NZ Registered health professional with relevant scope.
• Experience partnering with clients and whanau to meet support needs.
• Good communication and resilient, compassionate approach.

Responsibilities

• Conduct holistic needs assessments for clients.
• Coordinate support services for older adults and others with chronic conditions.
• Collaborate with multidisciplinary team across Lakes region.

Skills

Communication skills

Relationship building

Clinical reasoning

Client partnership

Education

NZ Allied Health or Nursing qualification

Annual Practicing Certificate

Job description

Jora New Zealand will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

Needs Assessment Service Coordinator - Taupo

Needs Assessment Service Coordinator - Taupo

An exciting opportunity has become available to work as a Needs Assessor Service Coordinator and join our passionate and multi-disciplinary team at Lakes NASC based in Taupo.

Health New Zealand | Te Whatu Ora is firmly grounded in the principles of Te Tiriti o Waitangi and is committed to building a health system that serves all New Zealanders.

About the role: Our work is fast paced and dynamic. We offer a positive and supportive team environment which is responsive to clients needs as well as enabling professional opportunities for learning and development. The role of NASC is to complete holistic assessments of the needs of our clients, and coordinate support services for older adults with health and disability related needs, and some younger people whose needs relate to a chronic long-term health condition. We also work with clients who have recently discharged from hospital, as well as palliative care clients. Our aim is to support our clients to continue to live safely at home, or enable them to move into Residential Care if needed.

This role involves working with clients across the Lakes region (Rotorua, Mangakino, Taupo, Turangi).

About you:

• New Zealand Registered Social Worker, Occupational Therapist, Physiotherapist or Nurse
• Current New Zealand Annual Practicing Certificate in appropriate scope
• Allied Health or Nursing qualification and relevant professional experience
• Full NZ Drivers License

You will have proven assessment and clinical reasoning skills. In addition, you will have experience of working in partnership with clients and their whanau to meet their support needs. You will have excellent communication skills, as well as a record of positive relationship building. Your strengths will include your resilience, compassion and commitment to positive outcomes for our people.

About the Team/Service/Location:

Health New Zealand |Te Whatu Ora Lakes provides healthcare from its two modern and progressive general hospitals in Rotorua and Taupo, New Zealand. The Lakes district is becoming the lifestyle destination of choice and is well known for its many outdoor recreational activities, family friendly beaches, and a growing multi-cultural community. Working at Health New Zealand Te Whatu Ora Lakes provides a great opportunity to balance an amazing lifestyle with a rewarding professional experience. As well as a supportive, inclusive and diverse work environment, Health New Zealand |Te Whatu Ora Lakes offer competitive salary, free staff parking, fee flu vaccination, discounts (with local businesses), and access to Employee Assistance Program.

• Competitive salary
• Free staff parking
• Fee flu vaccination
• Discounts (with local businesses)
• Access to Employee Assistance Program

Health New Zealand | Te Whatu Ora is dedicated to ensuring excellent healthcare for the people of New Zealand. We embrace a workforce that is diverse and inclusive so that we are better positioned to understand and service our community. We welcome applications from our diverse Māori, Pacific, disabled, and rainbow communities.